Indiana University
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Campus support centers

So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question.

Note: Walk-in support hours listed pertain to periods when classes are in session. Hours during campus breaks and between semesters may vary.

Campus help desk Walk-in location Fall/Spring hours Summer hours
IU Bloomington

Chat, phone, and email available 24x7; walk-in hours listed

Chat: http://ithelplive.iu.edu
Phone: 812-855-6789
Email: ithelp@iu.edu
Online: Knowledge Base
Wells Library August 2 through August 24 (library hours):
Monday-Thurs 8am-5pm
Sat-Sun 1pm-5pm
  Indiana Memorial Union M089 Mon-Fri 10am-5pm Mon-Fri 10am-5pm
IMU M089 has limited support services; no software sales, print credits, or carry-in consultations

Note: Walk-in services and staffed labs in the Wells Library will have reduced hours and may relocate due to construction during summer and fall 2014. Signage indicating changes will be posted in the library whenever possible. Chat, email, and phone services will remain available. The Wells Library walk-in services and staffed labs follow the library schedule for holiday closures.

IUPUI

Chat, phone, and email available 24x7; walk-in hours listed

Chat: http://ithelplive.iu.edu
Phone: 317-274-4357
Email: ithelp@iu.edu
Online: Knowledge Base
ICTC 129 Mon-Thurs 8am-9pm
Fri 8am-5pm
Sat 9am-3pm
Sun noon-4pm
Mon-Thurs 8am-9pm
Fri 8am-5pm
Sat 9am-3pm
Sun noon-4pm
  Campus Center Information Desk Mon-Fri 9am-5pm Mon-Fri 9am-5pm
IUPU Columbus Information Technology IT Office, Room 1511 Mon-Thurs 8am-9pm
Fri 8am-5pm
Mon-Thurs 8am-7pm
Fri 8am-5pm
IU East Help Desk Hayes Hall 169 Mon-Thurs 8am-7pm
Fri 8am-5pm
Mon-Thurs 8am-7pm
Fri 8am-5pm
IPFW Help Desk Kettler (KT) Hall 206 Mon-Fri 7:30am-11pm
Sat 8am-4pm
Sun 11am-7pm
Mon-Fri 7:30am-10pm
Sat 8am-4pm
Sun 11am-7pm
IU Kokomo Helpdesk Library (KA) main entrance Mon-Thurs 8am-9pm
Fri 8am-5pm
Sat noon-5pm
Sun 1pm-5pm
Mon-Thurs 8am-8pm
Fri 8am-5pm
Sat noon-5pm
IU Northwest IT Support Center Hawthorn Hall 108 Mon-Thurs 7:30am-8pm
Fri 7:30am-5pm
Sat 8am-noon
Mon-Thurs 7:30am-8pm
Fri 7:30am-5pm
Sat 8am-noon
IU South Bend HelpDesk Weikamp Hall (DW) 1245 Mon-Thurs 8am-8:30pm
Fri 8am-5pm
Mon-Thurs 8am-8:30pm
Fri 8am-5pm
IU Southeast Technology Services Support Center Front Desk, US 212A Mon-Thurs 8am-8pm
Fri 8am-5pm
Mon-Thurs 8am-8pm
Fri 8am-5pm
  Labs    
  UC-South 100 Mon-Thurs 8am-10pm
Fri 8am-6pm
Sat 9am-6pm
Sun 1pm-10pm
Mon-Thurs 8am-10pm
Fri 8am-6pm
Sat 9am-6pm
Sun 1pm-10pm
  Library (common area) All open library hours All open library hours
  Crestview Hall 112 Mon-Thurs 8am-10pm Mon-Thurs 10am-6pm
  Knobview Hall 207 Mon-Thurs 8am-10pm No walk-in support during summer