Indiana University
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Instructions for getting additional computing accounts at IU

To create additional computing accounts at Indiana University, make sure you meet the listed requirements, and then use the IU Account Management Service (AMS), following the instructions below.

Note: UITS no longer allows the creation of Imail or Cyrus (Webmail) accounts, in anticipation of the retirement of those services. See About the Imail retirement and About the Cyrus (Webmail) retirement.

On this page:


Requirements

The instructions on this page assume all of the following are true:

Note: For the AMS, use a web browser capable of making a secure connection (one that supports SSL), such as the latest versions of Internet Explorer, Firefox, or Safari, and be sure you are able to accept cookies.

Note: If you're making changes to a group or departmental account, and you're already logged into a Windows computer joined to the ADS domain with your personal Network ID, your browser may automatically use your personal Network ID credentials, thereby preventing you from logging into CAS with your group account credentials. If you have difficulties with CAS, try opening and using a different browser. Alternatively, you can log into your computer with your group account credentials; press Ctrl-Alt-Delete, and click Switch User.

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Instructions

Allow yourself 10 to 15 minutes to complete the account creation process. Your Account Management Service (AMS) session will time out if left inactive for more than five consecutive minutes; subsequently, you will need to log in and begin the process again.

To create additional computing accounts:

  1. Using a web browser, go to the Indiana University Account Management Service at: https://itaccounts.iu.edu/
  2. Select Manage my IU computing accounts.

  3. If you're redirected to the Central Authentication Service page, enter your IU username and passphrase, and then click Login. (If you're creating accounts for your group, departmental, or student organization account, enter the username and passphrase associated with that account.)

    Otherwise, skip to the next step.

  4. On the left, under "Select a service", click create more accounts.

  5. Under "Select an account to request", you'll see a list of accounts for which you are eligible. Use the corresponding radio button to select the account you want, and then click Create Account.

    Note: You can select only one account at a time, but you can create more than one account during your session (see steps 7 and 8).

  6. The request process for some computing systems will require you to enter additional information. If prompted to read, acknowledge, or provide additional information, follow the on-screen instructions, fill out all required fields, and then click Submit.

    Note: For example, if you're eligible for a Big Red II account, you will need to supply additional information, including an acknowledgment that you understand your responsibilities regarding the security of electronic protected health information (ePHI), and your agreement to cite your use of the system in any published papers.

  7. After you've submitted your account request, you'll be redirected to a page listing your active computing accounts and the status for each. When "Current Status" has changed to Created, the corresponding account is ready for use.

    Note: Depending on the system, you may receive an email notification when your account is created. This message may also include important usage information, such as instructions for accessing the system, regularly scheduled maintenance windows, and links to support resources.

  8. To create another account, on the left, under "Select a service", click create more accounts again, and then return to step 4.

    Otherwise, to end your session, close your browser.

If you encounter a problem with the account creation process or the Account Management Service (AMS), copy the full text of any error message and contact the UITS Support Center.

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