At IU, what email systems are available?
Following is an overview of the existing email systems at Indiana University. Each campus allocates email accounts slightly differently; see At IU, what is my email address?
Note: UITS no longer allows the creation of Imail or Cyrus (Webmail) accounts, in anticipation of the retirement of those services. See About the Imail retirement and About the Cyrus (Webmail) retirement.
On this page:
- Email for students
- Email for faculty and staff
- More options
- When you graduate
Email for students
Important: UITS is preparing to retire the Imail service, and users can no longer create new Imail accounts. Current users are not affected at this time, and will be given at least six months' notice before Imail is discontinued. For more, see About the Imail retirement.
For more, see Imail and Umail.
Email for faculty and staff
Cyrus mail system
Important: UITS will retire the Cyrus (Webmail) service on February 2, 2015. After this date, the contents of mail accounts on Cyrus will not be recoverable. For more, see About the Cyrus (Webmail) retirement and At IU, how do I move my Cyrus (Webmail) account to Exchange?
The Cyrus mail system provides straightforward email. For more, see What is Cyrus mail?
Depending on the arrangements at your campus, you may be able to reach your mail in one or more of the following ways:
IU Webmail lets you read and send Cyrus mail directly
from any web browser on or off campus, with no special
configuration necessary. For details, see What is IU Webmail?
- You may also be able to configure an IMAP mail client, such as Thunderbird or Windows Live Mail, to retrieve mail from the Cyrus mail system; see Reading your Cyrus email.
Note: The options above are simply different clients with which to read your email. They are independent of your mailbox. To change between them, you do not have to set up special forwarding for your mail. Regardless of the client you use, incoming mail will be delivered to your account on the Cyrus mail system.
If you need integrated messaging features such as a shared departmental calendar, an Exchange account may be appropriate. Exchange accounts are available for staff and faculty at all IU campuses, and for sponsored students at IU Bloomington and IUPUI. For more, see At IU, what are Exchange accounts, and how do I get one?
You may access your Exchange account as follows:
- If you usually read mail from a desktop computer connected to the
campus network, you can use Outlook with an Exchange
account to manage your mail, calendar, meeting arrangements, resource
reservations, contacts, tasks, and to-do lists. See At IU, using Outlook 2013, 2010, or 2007, how do I access my Exchange mailbox?
Note: In Outlook 2003 or earlier, or with a connection to Indiana University via an outside Internet service provider (ISP) with handheld synchronization software, you must establish a VPN connection before connecting to your Exchange mailbox. See The basics of VPN at IU and At IU, using an outside ISP, why can't I connect to my Exchange account with Outlook or BlackBerry Desktop Manager?
- You can read your Exchange mail with a mobile device using ActiveSync.
- You can reach your Exchange mail from anywhere by using the Outlook Web App (OWA) site at: https://www.exchange.iu.edu/
- To configure an IMAP client program (e.g., Outlook Express or Thunderbird) to retrieve mail from the Exchange server, see Reading your Exchange email.
- Some departments offer their own mail servers for their
members. Contact your department's computing support provider for
- If you maintain your own Unix or Linux
workstation and would like to receive your mail there, the
Support Center can help with configuration information,
- You can use a non-IU mail provider, such as Hotmail, Gmail, or another third-party Internet service provider (ISP). However, if you choose this option, it is unlikely that UITS or your department will be able to provide much help if you run into problems. Also, you are still responsible for reading email sent to your IU account; see At IU, what is the policy about official communications from the university to students?
Whichever option you choose, be sure to set your preferred address so that your email will be directed to the right system. For more, see At IU, how do I choose or change my primary email address and preferred email service?
When you graduate
For information about lifelong IU email addresses available to all IU alumni, see At IU, what happens to my student computing accounts when I graduate, leave the university, transfer to another campus, or study abroad?