Indiana University
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Feature packages available for IUB faculty and staff

At Indiana University Bloomington, a variety of telephone service feature packages are available to faculty and staff members. In the table below, select the appropriate link for details regarding each individual feature.

Note: The funding model for telecommunication and network charges at IUB and IUPUI has changed as of July 1, 2011. Many phone features will be included in a basic bundle at no charge; those listed as a la carte in the last column below will continue to be billed at the same rate. For more information about the changes, see About changes in funding for telecommunication and network services at IUB and IUPUI.

Additional rate information is available at Rates for Direct-Bill Services FY 2011-12.

Service package Monthly cost Features
Basic Feature Package Included in basic bundle
Basic Plus Package Included in basic bundle All of the features in Basic Feature Package, plus the following:
Business Set A la carte, $6/month All the features above, plus one additional feature. Available features include the following; call 812-856-2287 for more information.
Mini Console A la carte, $8/month All of the Business Set features, plus the following:
Pick 6 All included in basic bundle Choose any six of the following features:
Unified Messaging Service package Included in basic bundle

In addition to the packages above, the following features are all available individually as part of the basic bundle:

Following are detailed descriptions of all features available:

Feature Description
Call Transfer/Three-Way Calling Allows you to transfer an incoming call to another line or to host a three-party conference call by staying on the line
Last Number Redial Allows you to redial the last number that was dialed on your set by dialing ##
Message Waiting Allow you to activate the Message Waiting Lamp on another phone line. If the recipient responds, your phone is automatically dialed. This feature also allows you to respond if Message Waiting has been activated against your set, and will indicate when you have a voice mail message in your voice mail box.
Ring Again Allows you to activate a code when you encounter a busy signal on campus. When the busy line is free, you will hear a tone from your business set. Press the Ring Again key and the line will be dialed automatically. On a single line set, when the busy line is free, your set will ring three times. Pick up your handset and the line will be dialed automatically.
Call Forward Don't Answer Allows call forwarding to a preselected number after your line rings three times
Call Forward Don't Answer Fixed Allows you to toggle the Call Forward Don't Answer feature on or off. The number where calls will forward is preselected.
Call Forward Don't Answer Programmable Allows you to change the destination number to where calls will forward when your line is not answered in three rings
Call Forward Don't Answer Variable Timing Allows you to select how many times your phone will ring before calls are forwarded, from two to ten rings. The system default is three rings.
System Call Hold Allows you to place your current call on hold so that you can answer another ringing phone, make another outgoing call, or retrieve a call waiting call. For use on single line sets only.
Call Pickup Allows you to answer an incoming call on another phone within the same call pickup group
Speed Call Short Allows you to program a list of ten frequently called numbers and dial these using the access code or key, plus one digit
Call Forward Busy Allows call forwarding to a preselected number when your line is busy
Call Forward Busy Fixed Allows you to toggle the Call Forward Busy feature on or off. The number where calls will forward is preselected.
Call Forward Busy Programmable Allows you to change the destination number where calls will forward when your line is busy
Call Forward Universal Allows you to forward all of your incoming calls to another number. This feature overrides Call Forward Busy and Call Forward Don't Answer.
Call Park Allows you to park a call against your number and retrieve that call from another telephone line
Speed Call User Allows you to share a list of thirty Speed Call numbers with your group. In order to share the list, one member of the group must have Speed Call Long to program the list.
Speed Call Long Allows you to be the controller of thirty Speed Call numbers within your group
Automatic Dial Allows you to program a button to automatically dial another number
Six-Party Conference Allows you to host up to a six-party conference call. This feature requires a special button.
Call Waiting Plays a tone on the line to notify you that another call is trying to reach you. You can answer the second call or allow it to go unanswered. If you answer, you can toggle between the two calls using the Call Hold feature.
Group Intercom Allows you to place and receive calls between group members using a one-, two-, or three-digit code. The group of phones is identified and each is assigned a group intercom (GIC) number. Each phone may then be dialed using its GIC number. This feature requires a special button on a multi-line telephone.
Intercom Creates a direct intercom path between two business sets; button required on each set
Key Short Hunt Allows incoming calls to hunt through the keys on a business set to find an available number when the numbers assigned to these keys are primary on that set.
Last Number Redial/All Allows you to dial ## to redial the last number dialed from any line on a set
Multiple Appearance Directory Number (MADN) Allows your number to appear on another business set or add-on module on any key other than key one (each business set must have a unique Primary Directory Number on key one). Appearance can ring or not ring on incoming calls.
Make Set Busy Allows you to turn off ringing for all lines on your set. This feature requires a special button on a multi-line telephone.
Busy Lamp Field Allows you to monitor a line for use; requires a special button
Direct Station Select Allows the BLF button to act like an auto dial button for fast transfer. This eliminates the need to have both an MADN button and an Auto Dial Button.
Fast Transfer Allows faster transfer capabilities. This is particularly useful when a station requires transfer capabilities different from the customer group parameters that are assigned with the Three-Way Calling feature.
Meridian Business Set Camp On Recommended for answering points that only make calls to numbers appearing on the mini console set. From the mini console, any call transferred to a busy line will "camp on" the line. The called party hears a call waiting tone, and he or she can accept or ignore the call. If the call is not answered, it returns to the mini console.
Music on Hold Plays music when you place callers on hold
Dial Call Waiting Allows you to send a Call Waiting tone against a phone by dialing a feature access code prior to dialing the on-campus five-digit number
Directed Call Park Allows a call to be "parked" or held against a DN, by using a dial access code or key on a business set and putting in the DN you wish to park the call against. The call can then be retrieved from any location by dialing an access code and the DN the call is parked against.
Directed Call Pickup Allows you to answer a specific ringing telephone, whether or not it is in your call pickup group, by dialing the access code plus the station number
Stutter Dial Tone Allows you to have an audible tone instead of the message waiting lamp
Unified Messaging Service Allows you to have your calls deposited in the voice mail system, via Call Forward Busy, Call Forward Don't Answer, and Call Forward Universal
Call Screening Allows you to program a list of up to 31 telephone numbers from which calls are to be rejected or blocked. Callers are routed to an announcement informing them that the called party does not wish to receive the call. (Available only with campus numbers, Bloomington numbers, and the 824 exchange; will not work with long distance numbers, 876 numbers, or cellular telephone numbers.)
Caller ID Allows you to see the phone number of the person calling
Caller ID with Call Waiting Displays the calling party's number and sounds the call waiting tone