Indiana University
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Telephone web invoices for departments

At Indiana University, if you are a department's account manager for UITS Support Center Telephone Services and obtain prior authorization, you can view your department's bill online.

On this page:

Viewing your department's bill

  1. To view your department's telephone bill online, visit the relevant link below:


  2. Click Departmental Portal and authenticate using your Network ID. If you do not have a Network ID, enter the username and passphrase provided to you by UITS.

  3. On the welcome page, select the Reports menu.

    • For outside sales customers, click the Departmental Usage tab.
    • To view the usage report (invoice) for Admin customers, click the reports link.

  4. To select the appropriate department number, click the down arrow.

  5. Click the output method desired (UITS recommends HTML for viewing and PDF for printing; see directions below). Click to include Individual Detail, if desired.

  6. To run the report, click the appropriate billing date. The report will take a short time to format and appear.

The report begins with a summary of the charges by subscriber (a subscriber is a billing entity, the point where charges accrue; this can be a person, department, or location). The summary includes Monthly Recurring Charges (MRC), One Time Charges and Credits (OCC), Toll (long distance and cellular usage), and Tax. If Individual Detail is selected, this detail will appear below the summary by object code (scroll down to view).

The accounts listed from the Account Usage tab will be those assigned to the contact logged into the Department Portal with the Receive Acct Usage Report (invoice) function. The options for generating an Account Usage Report (invoice) are based on the billing cycles for the department. Only billing cycles that have been run and included in an accounting batch will be displayed.

To run a report (invoice), select an account and an output method. To run a usage report of all subscribers assigned to the same account and included in a particular billing run, select the PDF format. To run a report of a particular subscriber, select the HTML format.

PDF format

If you select PDF as the output method and then select an account, the billing dates for the bill runs that include the selected account will be displayed.

When you select the billing date for which you want to run a report, no additional information is displayed in the bottom of the window, as is the case when your output is HTML. The system will create a PDF file in a pop-up window. The report will include a summary of all of subscribers included in the billing run. If you checked Include Individual Details, the report will include a usage report for each individual assigned to the account.

To print the PDF report, click the printer icon in the Adobe toolbar.

HTML output

The default output is HTML. When you select an account, the list of billing cycles that have run and include the selected account will be listed. If you select Billing Date for the desired report, the Report tab will open in the bottom of the window, displaying a list of all of the subscribers included in the selected bill run.

The Report tab displays the selected information about the selected account number and another Output Method drop-down list. Select the output method. The Report tab displays a list of subscribers assigned to the selected account and included in the selected bill run.

Note: To protect sensitive information, log out when you are finished.

For more assistance, email Telephone Consulting.

To request authorization and find out how to access the bill, email Telephone Consulting with the account number(s) you wish to access.

Security

Viewing your department's invoice requires use of Secure Sockets Layer (SSL) protection to ensure data confidentiality, so you may need to update your browser software for maximum security. For more information about security and access to the latest patches for web browsers, visit the University Information Security Office page at:

http://informationsecurity.iu.edu/

Saving the data to a spreadsheet

To save the invoice in a Microsoft Excel spreadsheet:

  1. In your web browser, from the File menu, click Save As....

  2. In the dialog box that appears, select the directory to which you want to save the data and add the extension .txt to the file name. In the drop-down menu under "Save as type", select Text File (*.txt).

  3. Launch Microsoft Excel. From the File menu, click Open....

  4. Navigate to the directory in which you saved the .txt file, and in the drop-down menu labeled "Files of type", select Text Files.

  5. Use the Text Import Wizard dialog box to import the invoice as a fixed width file.