Telephone features and instructions
Note: If your traditional phone has been replaced by the UniCom service (using Lync and/or a USB or IP phone), see Learn how to use UniCom.
On this page:
-
Available features for telephone service
- Using office telephones
Calls |
Settings
- Using specific office telephone models
Caller ID |
Meridian
-
Using a telephone in campus
housing at IUB and IUPUI
-
Long distance
-
Troubleshooting
- Voice mail (Unified Messaging Service [UMS])
Available features for telephone service
General instructions for office telephones
-
Calls
-
Forwarding calls
-
Placing a call on hold
-
Redialing
-
Speakerphone
-
Speed dial (storing numbers on your telephone)
-
Speed calling (storing numbers on your line, regardless
of equipment)
-
Three-way calling and transferring calls
- Using the directory
-
Forwarding calls
- Settings
-
Instructions for specific office telephones
-
Caller ID telephones
-
Answering a second incoming call
-
Ignoring the area code on some incoming calls
-
Making a conference call from a two-line office telephone at IUB
-
Programming memory keys for special features on a Caller ID office telephone
-
Tips for using Caller ID telephones
- Turning call waiting Caller ID display on or off
-
Answering a second incoming call
- Meridian telephones
-
Caller ID telephones
Instructions for using a telephone in campus housing at IUB and IUPUI
-
Making a local call
-
Telephone service features and packages available in IUB and IUPUI campus housing
- Three-way calling and transferring calls
Long distance
-
Your Authorization Code for departmental long distance calls from on campus
-
If you lose your Authorization Code or departmental calling card
-
Long distance corporate rates at IUB and IUPUI
-
Making a long distance or international business call
-
Personal long distance calls
Troubleshooting
For troubleshooting help, see Telephone support and repair requests.
Voice mail (Unified Messaging Service [UMS])
- Unified Messaging Service (UMS)
- Controlling what information you hear when you call UMS to listen to your messages
- Checking your email in UMS
- Checking your voice mail in UMS
- Forwarding a UMS voice mail message
- Getting started with UMS for IUB or IUPUI campus housing residents
- Getting started with UMS for IUB or IUPUI faculty and staff
- Telephone numbers for UMS
- UMS voice mail quick-reference guide
- Using UMS from off campus
