University Information Technology Services

Services and Support

• Accounts and Passphrases
  • Overview
    • Eligibility
    • Glossary
    • Logging in at IU
    • Your responsibilities as a computer user at IU
  • Common tasks and troubleshooting
    • Accounts
    • Account termination
    • IU Address Book listings
    • Passphrases
    • Quotas
  • Types of accounts
    • Email
    • File storage
    • Instructional database
    • Logging in at IU
    • Printing at IUB
    • Printing at IUPUI
    • Research systems
    • Web space
• Email
  • Overview
    • Email at each IU campus
    • Email glossary
    • IU email systems
  • Common Tasks and Troubleshooting
    • Email policies
    • Finding addresses
    • Junk email
    • Organizing email
    • Problems sending or receiving email
    • Reading email
    • Sending email to groups of people
    • Using attachments
    • Viruses
• Internet, Phone, & Video Connections
  • Internet Connections
    • Connecting to the ADS Domain
    • Current IU network status
    • Ethernet
    • Ethernet in campus housing
    • Glossary
    • GreekNet
    • Mobile computing
    • Outside ISPs
    • Registering your computer
    • Using dial-up
    • VPN
    • Wireless
  • Telephone services
    • Telephone equipment
    • Telephone features and instructions
    • Operator services
    • Rates and billing
    • Regional campus technical support
    • Support, repair, and troubleshooting
    • Telephone services in campus housing
    • Wireless and cellular services
  • Video
    • Purchasing
    • Resources
    • Streaming
    • Videoconferencing
• Labs, Classrooms, and Instructional Resources
  • Labs
    • Adaptive technology
    • Available software and hardware
    • Employment
    • Getting help
    • Locations, hours, and available seats
    • Multimedia tools in the Information Commons
    • Printing
    • Reservations
    • Software installation requests
    • Standards and practices
  • Classrooms
    • Classrooms and equipment
    • Classroom recording
    • Facility and system design consulting
    • Getting help
    • Software installation requests
    • Videoconferencing facilities
  • Instructional resources
    • Course development and management tools
      • Assessment tools
      • Collaboration tools
      • Course management tools
      • Creating your own instructional media/web materials
      • Data and web server access for instruction
    • Materials, media, and assistance for instructors
      • Resources to keep teaching
      • Funding for instructional technology projects
      • Geospatial data
      • Instructional strategies
      • Library technology resources
      • Media collections
      • Media duplicating
      • One-on-one consulting
      • Special resources for your students
  • Accessibility
    • Adaptive Technology and Accessibility Centers
    • Adaptive technology at IU
    • Oncourse accessibility
    • ADA Enabled Labs
• Software and Hardware
  • Software
    • IUware Online
    • Obtaining and licensing software
    • Requesting software on UITS shared systems
    • Resources for help with software
    • Software on campus
  • Hardware
    • Buying hardware
    • Disposing of old hardware
    • Hardware on campus
    • Hardware repairs
    • Intelligent Infrastructure
    • Removable storage media
• Training and Workshops
  • Certification and testing
  • Instructor-led training
  • Request training
  • Self-study training
  • Seminars, lectures, and users' groups
  • Training in adaptive software
• Web Publishing
  • Central hosting
  • Online instructional resources
  • Podcasting
  • Policies
  • Resources and information
  • Web development tools
  • Web security and access
• Information Systems
  • Decision Support Services
  • Enterprise applications
  • Enterprise Web Technical Services
  • Geographic Information Systems
  • Intelligent Infrastructure
• Scholarly Cyberinfrastructure
• Security and Policies
  • Security
    • Reporting a technology incident
    • Security recommendations
    • Security tools
    • Trustees Security Resolution
    • UISO security bulletins
  • Policies
    • Copyright and fair use
    • E-commerce
    • Institutional and personal information
    • Reporting a technology incident
    • Technology policies at IU

Quick Links

• Ask for Help
• Knowledge Base
• Services Directory
• Staff List
• IT News and Events
• Notices and Alerts

Resources for help with software

You can contact your campus Support Center or Help Desk for help with software. See Local campus support.

Follow the links below to find online help with software and operating systems at IU:

• Help with Adobe products
  
• Help with GIS and remote sensing
  
• Help with Mac OS X
  
• Help with statistical, mathematical, and Geographic Information Systems (GIS) and remote sensing software
  
• Help with Windows
  

For help with software on IU's research systems, see Getting help with IU's supercomputers.

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• Copyright 2005-2013, The Trustees of Indiana University
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• Last updated: Fri, 03 May 2013