Help options
| UITS Support Center | 24/7 technical support via phone, chat, email; walk-in support at two locations |
| Local campus support | For questions or problems related to information technology at IU, contact your campus Support Center or Help Desk for assistance. |
| Services Directory | Find information about UITS support in a particular specialty, such as statistical computing or instructional technology. |
| Help in the Student Technology Centers | Consultant availability in the campus STCs and RTCs at IUB and IUPUI |
| Call Center services | Faculty and staff telephone numbers, dialing instructions, building addresses and code explanations, after-hours telephone and cable repair, and more |
| AskIU | Get answers to your IU questions. For general information for all IU campuses, send an email message or UniCom IM to AskIU@iu.edu. |
| Adaptive technology services at IU | Full suite of services for students with disabilities |
| Tier 2 Support | UITS staff and local support providers (LSPs)
help departments evaluate, acquire, maintain, and support desktop
computing hardware, operating systems, and communications software for
the Macintosh and PC. UITS provides assistance to LSPs who maintain
and administer production servers for their departments, and EdCert
classes for LSPs. Email Tier 2 Support at
t2help@iu.edu.
|
| Scientific Applications and Performance Tuning | The Scientific Applications and Performance Tuning (SciAPT) group within UITS Research Technologies offers short- and long-term consulting to enhance the scientific productivity of IU research projects. |
| Research Analytics (formerly the Stat/Math Center) | Research Analytics provides software and consulting services for statistical analyses and advanced mathematical procedures. |
Note: Computing support resources may also be available through your school or department.
