Indiana University
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IT help options

Search the Knowledge Base
Online help available anytime

How do I contact the Support Center at each IU campus for help?
24/7 technical support via phone, chat, email, walk-in

Where can I find out when the IUB and IUPUI STCs are staffed?
Consultant availability in the campus STCs and RTCs at IUB and IUPUI

What services do the Contact Centers offer?
Faculty and staff telephone numbers, dialing instructions, building addresses and code explanations, after-hours telephone and cable repair, and more

AskIU
Get answers to your IU questions. For general information for all IU campuses, send an email message or UniCom IM to AskIU@iu.edu

What assistive technology services are available at IU?
Full suite of services for students with disabilities

Email SC Tier 2
The Tier 2 team in the Support Center provides advanced desktop, server, mobility, and email support to the IT Professional community of Indiana University, as well as to IT Professionals within UITS. Additionally, Tier 2 provides support for IU central systems such as Oncourse, the Student Information System, UITS Account Management, and web hosting services such as Webserve and WCMS.

IT Community Partnerships
Operational leadership for developing, strengthening, and nurturing partnerships and collaboration among UITS and the schools and service units

Scientific Applications and Performance Tuning
The Scientific Applications and Performance Tuning (SciAPT) group within UITS Research Technologies offers short- and long-term consulting to enhance the scientific productivity of IU research projects

Research Analytics (formerly the Stat/Math Center)
Research Analytics provides software and consulting services for statistical analyses and advanced mathematical procedures

Note: Computing support resources may also be available through your school or department.