At the Support Center walk-in location in Bloomington, what products and services are available for purchase?
Listed below are the services, software, and other products available for purchase at the Support Center walk-in office at the Information Commons in Bloomington.
| Service | Price and information |
|---|---|
| File recovery attempt from central system | $20 (whether successful or not; see At IU, who can recover files and email accidentally deleted from UITS central systems?) |
| Carry-in Consulting | Operating system installation: $75 ($1/1GB) Data backup: $35 ($1/1GB) Software/driver installation: $35 ($5/item) Network and security setup: $35 ($5/item) Administrator password reset: $35 Other services: $35/hour |
| IT Training registration fees | Fees vary
|
| Software | Price and information |
| Software CDs and DVDs | $5 per CD (including bootable system disks, virus patches, and system patches) |
| Windows Vista Ultimate on DVD | $20 |
| Windows XP on CD | $11 (upgrade only, and until supplies run out; see When installing Windows XP, why does Setup prompt me for a previous version of Windows?) |
| Microsoft Office 2008 on CD | $25 |
| Microsoft Office 2007 on CD | $27 |
| Symantec Antivirus CD (contains 32-bit and 64-bit installers; compatible with Windows 7) | $5 per CD |
| Adobe Creative Suite 4 (Design Premium or Production Premium) for PC or Mac | $20 (see Software available through the Adobe agreement) Note: The Information Commons Support Center does not sell individual products such as Adobe Photoshop; the package includes the suite of products including Adobe Photoshop. |
| Miscellaneous items | Price and information |
| Blank CD-R | $1.25 |
| Blank DVD-R and DVD+R | $3 |
| Print quota increase (black and white) | $4 per 100 additional pages |
| Print quota increase (color) | Fee varies (see "Supplemental allotments" in STC printing allotments at IUB.) |
The UITS Support Center walk-in location in the Information Commons in Bloomington accepts cash, checks, departmental billing, IU CampusAccess cards, debit cards, and credit cards (Visa, MasterCard, and Discover only). CampusAccess, debit, and credit card payment is accepted only from the person to whom the card was issued, and personal checks are accepted only from the person whose name is on the check. Bursar billing is not available.
Note: All customers must sign the Microsoft user agreement when purchasing Microsoft software.
For information about Support Center walk-in offices (hours and locations), see UITS Support Center walk-in locations and services.
