At IU, what is the policy about official communications from the university to students?
The university reserves the right to send official communications to students by email with the full expectation that students will receive email and read these messages in a timely fashion. Official university email accounts are available for all registered students. Official university communications will be sent to students' official university email addresses. For the official email addresses for all Indiana University campuses, see At IU, what is my email address?
Students are expected to check their email on a frequent and consistent basis in order to stay current with university-related communications. In addition to their university email accounts, students should also check for course-related messages within Oncourse. The IU Network ID provides access to Oncourse and the university email systems.
Students who choose to have their email forwarded from their official university email address to a private address (e.g., Gmail, Hotmail, or a departmental server) do so at their own risk. The university is not responsible for any difficulties that may occur in transmitting or accessing email forwarded to any other address. Any such problems will not absolve students of their responsibility to know and comply with the content of official communications sent to their official IU email addresses. However, students will not be held responsible for an interruption of service to their official email addresses due to system-related problems (e.g., power outages). For help setting up, changing, or cancelling email forwarding, see At IU, how do I forward my email?
For more about this policy, see E-mail as Official IU Communication (IUB) or Use of E-mail as Official Correspondence with Students (IUPUI).