Production Services
UITS Production
Services staff monitor and schedule more than 325,000 batch
processes per year, with a completion rate of 99%. This support is
provided for the primary users of the business systems applications
and platforms on all eight campuses. Services include production job
turnover, job runtime analysis, user training, application and system
data backup, and automation of manual processes. In conjunction with
other UITS units, the Production Services team also defines and sets
up production systems, troubleshoots application problems, consults
on future operational requirements and application architecture, and
manages automated batch-scheduling software.
Contact Production Services