Indiana University
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Production Services

UITS Production Services staff monitor and schedule more than 325,000 batch processes per year, with a completion rate of 99%. This support is provided for the primary users of the business systems applications and platforms on all eight campuses. Services include production job turnover, job runtime analysis, user training, application and system data backup, and automation of manual processes. In conjunction with other UITS units, the Production Services team also defines and sets up production systems, troubleshoots application problems, consults on future operational requirements and application architecture, and manages automated batch-scheduling software.

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