University Information Technology Services

Services and Support

• Accounts and Passphrases
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  • Common Tasks and Troubleshooting
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    • Using attachments
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• Internet, Phone, & Video Connections
  • Internet Connections
    • Connecting to the ADS Domain
    • Current IU network status
    • Ethernet
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    • Glossary
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    • Using dial-up
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  • Telephone services
    • Telephone equipment
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    • Operator services
    • Rates and billing
    • Regional campus technical support
    • Support, repair, and troubleshooting
    • Telephone services in campus housing
    • Wireless and cellular services
  • Video
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• Labs, Classrooms, and Instructional Resources
  • Labs
    • Adaptive technology
    • Available software and hardware
    • Employment
    • Getting help
    • Locations, hours, and available seats
    • Multimedia tools in the Information Commons
    • Printing
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    • Standards and practices
  • Classrooms
    • Classrooms and equipment
    • Classroom recording
    • Facility and system design consulting
    • Getting help
    • Software installation requests
    • Videoconferencing facilities
  • Instructional resources
    • Course development and management tools
      • Assessment tools
      • Collaboration tools
      • Course management tools
      • Creating your own instructional media/web materials
      • Data and web server access for instruction
    • Materials, media, and assistance for instructors
      • Resources to keep teaching
      • Funding for instructional technology projects
      • Geospatial data
      • Instructional strategies
      • Library technology resources
      • Media collections
      • Media duplicating
      • One-on-one consulting
      • Special resources for your students
  • Accessibility
    • Adaptive Technology and Accessibility Centers
    • Adaptive technology at IU
    • Oncourse accessibility
    • ADA Enabled Labs
• Software and Hardware
  • Software
    • IUware Online
    • Obtaining and licensing software
    • Requesting software on UITS shared systems
    • Resources for help with software
    • Software on campus
  • Hardware
    • Buying hardware
    • Disposing of old hardware
    • Hardware on campus
    • Hardware repairs
    • Intelligent Infrastructure
    • Removable storage media
• Training and Workshops
  • Certification and testing
  • Instructor-led training
  • Request training
  • Self-study training
  • Seminars, lectures, and users' groups
  • Training in adaptive software
• Web Publishing
  • Central hosting
  • Online instructional resources
  • Podcasting
  • Policies
  • Resources and information
  • Web development tools
  • Web security and access
• Information Systems
  • Decision Support Services
  • Enterprise applications
  • Enterprise Web Technical Services
  • Geographic Information Systems
  • Intelligent Infrastructure
• Scholarly Cyberinfrastructure
  • Supercomputing and data analysis
    • Digital Library Program
    • Grid computing
    • Services
    • Software
    • Systems
  • Visualization
    • Facilities and services
    • GIS and remote sensing
  • Storage
    • Data Capacitor
    • Long-term central storage
    • Slashtmp
    • Temporary central storage
• Security and Policies
  • Security
    • Reporting a technology incident
    • Security recommendations
    • Security tools
    • Trustees Security Resolution
    • UISO security bulletins
  • Policies
    • Copyright and fair use
    • E-commerce
    • Institutional and personal information
    • Reporting a technology incident
    • Technology policies at IU

Quick Links

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Technical information: IU East

On this page:

• Staff
• Technical standards
• Reporting trouble

Staff

Todd Duke
Director, Information Technology
765-973-8611

Tammy Williamson
Secretary to the Director
765-973-8555

Roger Cowan
Telecommunications Technician
765-973-8437

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Technical standards

For technical standards, see Indiana University - Division 27 Communications (PDF) and IU Building Telecommunications Design Guidelines (PDF).

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Reporting trouble

Help desk
765-973-8375
iueitsup@indiana.edu

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• Last updated: Fri, 16 Jul 2010