In IU Webmail, how do I use the Whitelist filter rule to avoid having legitimate mail quarantined as spam?
Important: UITS is preparing to retire the Cyrus (Webmail) service, and users can no longer create new Cyrus accounts. Current users are not affected at this time, and will be given at least six months' notice before Cyrus is discontinued. For more information, see About the Cyrus (Webmail) retirement.
Note: You can access your Cyrus mail via IU
Webmail or by using an email client (such as Outlook
or Mac OS X Mail) configured to access
imap.iu.edu. Filter rules that you set in Webmail will
work whether you read your mail using IU Webmail or an email client.
To configure the Whitelist rule in IU Webmail to always accept mail from specific email addresses:
Log into Webmail.
- If you have an email message from the address you wish to add to
your whitelist, from the message index, mark the checkbox for the
message, and then click
Whitelistbelow the IU Webmail toolbar.
If you do not have a message:
- Click the
Filtersicon on the IU Webmail toolbar. This will take you to the
Filter Rulespage with a list of already existing rules.
- In the "Rule" column, click
- A Whitelist page will appear. In the text box on this page,
enter the email addresses, one per line.
Saveat the bottom of the list.
- When the rule has been saved, click
Return to Rules List. This will take you back to the page that lists existing rules.
- Click the
- In the
Filter Rulessection of Webmail, the Whitelist rule should have a green checkmark in the "Enabled" column. If it does not, click the red
Xthat appears in that column. It should change to a green checkmark, and "[ENABLED]" should appear next to
Whitelistin the "Rule" column.
Your Whitelist rule is now enabled. Click the
to return to your mail.