Indiana University

At IU, using Outlook 2013, 2010, or 2007, how do I access my Exchange mailbox?

To configure Outlook 2013, 2010, or 2007 to access your Exchange mailbox at Indiana University, follow the appropriate steps below.

On this page:


Creating and configuring a new Exchange profile within Outlook

If you have never run Outlook on your computer, you will need to create a new user profile:

  1. Open Outlook. If you see a "Welcome" splash screen, click Next. If asked "Do you want to set up Outlook to connect to an email account?", select Yes, and then click Next. If prompted to create a new profile, enter a name (such as Exchange), and click OK.

  2. Office 2013: If your computer is joined to IU's ADS domain, Outlook will automatically detect your name and email address. Otherwise, you'll need to enter your name, email address, and passphrase.

    Office 2010/2007: You can either allow Outlook to automatically detect and configure your account settings, or enter them manually.

    • Automatic: Outlook will display an Auto Account Setup window containing your full name and IU email address. If you click Next, Outlook will finish configuring itself to access your Exchange mailbox, but will not allow you to modify some optional features, such as the ability to turn off Cached Exchange Mode.

    • Manual: To manually configure these options:

      Note: Do not use manual setup in Outlook 2013 unless you are connected to the campus network.

      1. Select the radio button (Outlook 2013/2010) or check the box at the bottom of the window (Outlook 2007) for setting the profile up manually. Click Next.
      2. Select Microsoft Exchange Server or compatible service (Office 2013) or Microsoft Exchange (Office 2010/2007), and then click Next.
      3. For the Microsoft Exchange Server, type ads.iu.edu . In the "User Name:" field, type your IU username. If you wish to disable Cached Exchange Mode, deselect the box.

    Note: If you're prompted for your username and password, enter ads\username and your Network ID passphrase.

  3. If your computer is not joined to IU's ADS domain, you may be prompted to log in. If available, choose Use another account. Enter ads\username and your Network ID passphrase at any login prompt.

  4. Click Next, and then click Finish.

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Adding an Exchange account in the Control Panel

If you have previously started Outlook and have created a mail profile, you will not be able to add an Exchange account from within Outlook. To add an Exchange account without opening Outlook:

  1. From the Windows Start or charms bar menu, select either Control Panel, or Settings and then Control Panel. Alternatively, from the Windows Start menu, type Control Panel and press Enter. If you are using a 64-bit version of Windows, select Control Panel, and then View 32-bit Control Panel Items.

  2. If you're not already in Classic View, switch to it; for help, see Getting around in Windows.

  3. Double-click the Mail or Mail (32-bit) icon.

  4. Click E-mail Accounts.

  5. At the Account Settings window, ensure the E-mail tab is selected, and then click New... .

  6. Office 2013: Check the box to manually configure settings, and then click Next.

    Office 2010/2007: You can either allow Outlook to automatically detect and configure your account settings, or enter them manually.

    • Automatic: If Outlook automatically detects your account settings, it will display an Auto Account Setup window containing your full name and IU email address. If you click Next, Outlook will finish configuring itself to access your Exchange mailbox, but will not allow you to modify some optional features, such as the ability to turn off Cached Exchange Mode.
    • Manual: To manually configure these options, select the radio button (Outlook 2013/2010) or check the box at the bottom of the window (Outlook 2007) for setting the profile up manually. Click Next.

  7. Select Microsoft Exchange and click Next.

  8. For the Microsoft Exchange Server, type ads.iu.edu . In the "User Name:" field, type your IU username. If you wish to disable Cached Exchange Mode, deselect the box.

  9. If your computer is not joined to IU's ADS domain, you may be prompted to log in. If available, choose Use another account. Enter ads\username and your Network ID passphrase.

  10. Click Next, and then click Finish.

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Configuring Outlook to connect to Exchange using RPC over HTTP (Outlook Anywhere)

Note: If you have not yet configured an Exchange profile, follow the instructions above.

RPC over HTTP is the most useful configuration for users who frequently go on and off campus. RPC over HTTP requires Outlook 2003 or newer, and Windows 7 or Vista. To configure Outlook to connect to your IU Exchange account using RPC over HTTP:

  1. From the Start menu, select either Control Panel, or Settings and then Control Panel. Select the Mail icon, and then select E-mail Accounts.

  2. Select View or change existing e-mail accounts, and then click Next. In Outlook 2007, select the Email tab.

  3. Select your Exchange account or email address and click Change... .

  4. Click More Settings... .

  5. Select the Connection tab.

  6. Check Connect to my Exchange mailbox using HTTP or Connect to Microsoft Exchange Using HTTP, and then click Exchange Proxy Settings.

  7. In the "Use this URL to connect to my proxy server for Exchange:" box, enter www.exchange.iu.edu .

  8. Check the boxes Connect using SSL only, and either Mutually authenticate the session when connecting with SSL or Only connect to proxy servers that have this principal name in their certificate.

  9. In the "Principal name for proxy server:" field, enter msstd:www.exchange.iu.edu .

  10. Check both On fast networks... and On slow networks... .

  11. In the "Proxy authentication settings" field, select Basic Authentication.
  12. Click OK twice.

  13. Click Next, then Finish, and then close the Mail Setup dialog box.

  14. If connected to the VPN, you can now disconnect.

Outlook is now configured to use RPC over HTTPS. Outlook will prompt you for your ADS username and password every time it opens, and you will not have the option to save your password. This is a security feature and cannot be changed.

RPC over HTTPS is no faster than Outlook over a VPN connection. If you are on a slow connection, consider using Outlook Web App (OWA).

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