Indiana University

At IU, using Outlook 2013, 2010, or 2007, how do I access my Exchange mailbox?

To configure Outlook 2013, 2010, or 2007 to access your Indiana University Exchange mailbox, follow the appropriate instructions below.

Note: If you are configuring Outlook 2007 from off campus, you first must establish a VPN connection. After configuring your Exchange account, you can configure Outlook 2007 to connect to your mailbox using secure HTTP, which enables off-campus access to IU Exchange without a VPN connection; for instructions, see the Configuring Outlook 2007 to use secure HTTP. Outlook 2013 and 2010 connect to Exchange via secure HTTP by default (i.e., no manual configuration is required); consequently, in Outlook 2013 and 2010, you don't need a VPN connection to configure or access your IU Exchange mailbox from off campus.

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Outlook 2013

Note: Outlook 2013 connects to Exchange via secure HTTP by default (i.e., no manual configuration is required); consequently, in Outlook 2013, you don't need a VPN connection to configure or access your IU Exchange mailbox from off campus.

Creating and configuring a new Exchange profile within Outlook

If you have never run Outlook on your computer, you will need to create a new user profile:

  1. Open Outlook. If you see a "Welcome" splash screen, click Next. If asked "Do you want to set up Outlook to connect to an email account?", select Yes, and then click Next. If prompted to create a new profile, enter a name (such as Exchange), and click OK.

  2. If your computer is joined to IU's ADS domain, Outlook will automatically detect your name and email address. Otherwise, you'll need to enter your name, email address, and passphrase. You will then be prompted for your username and password. Choose Use another account. Enter ads\username and your Network ID passphrase.

  3. If your computer is not joined to IU's ADS domain, you may be prompted to log in. If available, choose Use another account. Enter ads\username and your Network ID passphrase at any login prompt.

  4. Click Next, and then click Finish.

Adding an Exchange account in the Control Panel

If you have previously started Outlook and have created a mail profile, you will not be able to add an Exchange account from within Outlook. To add an Exchange account without opening Outlook:

  1. From the Windows Start or charms bar menu, select either Control Panel, or Settings and then Control Panel. Alternatively, from the Windows Start menu, type Control Panel and press Enter. If you are using a 64-bit version of Windows, select Control Panel, and then View 32-bit Control Panel Items.

  2. If you're not already in Classic View, switch to it; for help, see Getting around in Windows.

  3. Double-click the Mail or Mail (32-bit) icon.

  4. Click E-mail Accounts.

  5. At the "Account Settings" window, ensure the E-mail tab is selected, and then click New... .

  6. If your computer is joined to IU's ADS domain, Outlook will automatically detect your name and email address. Otherwise, you'll need to enter your name, email address, and passphrase. You will then be prompted for your username and password. Choose Use another account. Enter ads\username and your Network ID passphrase.

  7. If your computer is not joined to IU's ADS domain, you may be prompted to log in. If available, choose Use another account. Enter ads\username and your Network ID passphrase.

  8. Click Next, and then click Finish.

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Outlook 2010 or 2007

Note: If you are configuring Outlook 2007 from off campus, you first must establish a VPN connection. After configuring your Exchange account, you can configure Outlook 2007 to connect to your mailbox via secure HTTP, which enables off-campus access to IU Exchange without a VPN connection; for instructions, see the Configuring Outlook 2007 to use secure HTTP. Outlook 2010 connects to Exchange via secure HTTP by default (i.e., no manual configuration is required); consequently, in Outlook 2010, you don't need a VPN connection to configure or access your IU Exchange mailbox from off campus.

Creating and configuring a new Exchange profile within Outlook

If you have never run Outlook on your computer, you will need to create a new user profile:

  1. Open Outlook. If you see a "Welcome" splash screen, click Next. If asked "Do you want to set up Outlook to connect to an email account?", select Yes, and then click Next. If prompted to create a new profile, enter a name (such as Exchange), and click OK.

  2. You can either allow Outlook to automatically detect and configure your account settings, or enter them manually.

    • Automatic: Outlook will display an "Auto Account Setup" window containing your full name and IU email address. If you click Next, Outlook will finish configuring itself to access your Exchange mailbox, but will not allow you to modify some optional features, such as the ability to turn off Cached Exchange Mode.

    • Manual: To manually configure these options:

      1. Select the radio button (Outlook 2010) or check the box at the bottom of the window (Outlook 2007) for setting the profile up manually. Click Next.
      2. Select Microsoft Exchange and then click Next.
      3. For the Microsoft Exchange Server, type ads.iu.edu . In the "User Name:" field, type your IU username. If you wish to disable Cached Exchange Mode, deselect the box.

    Note: If you're prompted for your username and password, enter ads\username and your Network ID passphrase.

  3. If your computer is not joined to IU's ADS domain, you may be prompted to log in. If available, choose Use another account. Enter ads\username and your Network ID passphrase at any login prompt.

  4. Click Next, and then click Finish.

Adding an Exchange account in the Control Panel

If you have previously started Outlook and have created a mail profile, you will not be able to add an Exchange account from within Outlook. To add an Exchange account without opening Outlook:

  1. From the Windows Start or charms bar menu, select either Control Panel, or Settings and then Control Panel. Alternatively, from the Windows Start menu, type Control Panel and press Enter. If you are using a 64-bit version of Windows, select Control Panel, and then View 32-bit Control Panel Items.

  2. If you're not already in Classic View, switch to it; for help, see Getting around in Windows.

  3. Double-click the Mail or Mail (32-bit) icon.

  4. Click E-mail Accounts.

  5. At the "Account Settings" window, ensure the E-mail tab is selected, and then click New... .

  6. You can either allow Outlook to automatically detect and configure your account settings, or enter them manually.

    • Automatic: If Outlook automatically detects your account settings, it will display an "Auto Account Setup" window containing your full name and IU email address. If you click Next, Outlook will finish configuring itself to access your Exchange mailbox, but will not allow you to modify some optional features, such as the ability to turn off Cached Exchange Mode.

    • Manual: To manually configure these options, select the radio button (Outlook 2010) or check the box at the bottom of the window (Outlook 2007) for setting the profile up manually. Click Next.

  7. Select Microsoft Exchange and click Next.

  8. For the Microsoft Exchange Server, type ads.iu.edu . In the "User Name:" field, type your IU username. If you wish to disable Cached Exchange Mode, deselect the box.

  9. If your computer is not joined to IU's ADS domain, you may be prompted to log in. If available, choose Use another account. Enter ads\username and your Network ID passphrase.

  10. Click Next, and then click Finish.

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Configuring Outlook 2007 to use secure HTTP

In Outlook 2007, by default, to configure and access your IU Exchange mailbox from off campus, you first must establish a VPN connection. However, after configuring your Exchange account, you can configure Outlook 2007 to connect to Exchange via secure HTTP, which enables off-campus access to your IU Exchange mailbox without a VPN connection.

To configure Outlook 2007 to connect to your IU Exchange mailbox via secure HTTP, you first must configure an Exchange profile (follow the instructions above). Once your profile is configured:

  1. In Windows, from the Start menu, select either Control Panel, or Settings and then Control Panel. Select the Mail icon, and then select E-mail Accounts.

  2. On the Email tab, select your Exchange account or email address, and then click Change... .

  3. Click More Settings... .

  4. On the Connection tab, select Connect to my Exchange mailbox using HTTP (or Connect to Microsoft Exchange Using HTTP).

  5. Click Exchange Proxy Settings; in the "Use this URL to connect to my proxy server for Exchange:" field, enter: www.exchange.iu.edu
  6. Select Connect using SSL only. Also, select Mutually authenticate the session when connecting with SSL (or Only connect to proxy servers that have this principal name in their certificate).

  7. In the "Principal name for proxy server:" field, enter: msstd:www.exchange.iu.edu
  8. Select both On fast networks... and On slow networks... .

  9. In the "Proxy authentication settings" field, select Basic Authentication.

  10. Click OK twice.

  11. Click Next, then Finish, and then close the "Mail Setup" dialog box.

Outlook is now configured to connect to your IU Exchange mailbox using secure HTTP. If you have an IU VPN connection, you can disconnect now.

When configured to connect via secure HTTP, Outlook 2007 will prompt you for your ADS username and passphrase every time it launches, and you will not have the option to save your password (this is a security protocol that cannot be changed).

Connecting to your IU Exchange mailbox using secure HTTP is no faster than connecting over a VPN connection. If your Internet connection is slow connection, try using the Outlook Web App (OWA) instead.

Note: Using Outlook to access Exchange via secure HTTP is sometimes referred to as "RPC over HTTP" or "Outlook Anywhere".

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