Important: Microsoft has migrated Indiana University Imail mailboxes from the Live@edu service to the Office 365 service. Consequently, to log into your IU Imail account, you must access it from the Office 365
- Go to
- In the "email@example.com" field, enter your Imail address (e.g.,
usernamewith your IU Network ID username).
- In the "Password" field, enter your Imail vendor password.
If you do not know your Imail vendor password, see At IU, how do I set or reset my vendor password for Imail or Umail? If you have trouble logging into your IU Imail account, try clearing your web browser's cache and cookies, or use a different browser. For more, see Handling Imail or Umail login problems.
On this page:
Eligibility and creating an account
All students are eligible to create Microsoft Imail accounts by following the appropriate instructions below:
- If you're a newly admitted student, create an Imail account using
the Starter Kit; see Getting your first computing accounts at IU
- If you're currently a student, create an Imail account by using the Account Management Service (AMS); see Instructions for getting additional computing accounts at IU
IU faculty and staff are not eligible for Imail accounts, and should use the Cyrus (Webmail) or Exchange email services.
Accessing your mail
Important: When logging into Imail for the first time, you will be prompted to provide your Imail vendor password. This is not your Network ID passphrase; instead, your Imail vendor password is initially set to "Iu" plus your ten-digit University ID number (
Iu##########). You will be required to change the default password to a new one. Follow all the prompts (e.g., enter a third-party email address, set up a security question) for future password recovery.
If you cannot log in, reset your vendor password; see At IU, how do I set or reset my vendor password for Imail or Umail?
You have several options for accessing your Imail account:
- Access your Imail account from OneStart. On the
Imail. For browser requirements, see About OneStart and web browsers.
- You also can access your account directly via the web:
Note: To use the complete set of Imail web client features, including access to mail forwarding and storage, you must use Internet Explorer 7 or later.
- Additionally, you can access your account through Microsoft Office365:
You must log in as
firstname.lastname@example.org use your vendor password instead of your IU passphrase.
- You can use an email client to read your Imail; see Information about reading your Imail or Umail email using a graphical client.
Migrating your mail
For instructions on moving mail from a Cyrus (Webmail) account to your Imail account, see At IU, how can I move my mail from Cyrus (Webmail) to another email system?
Things to consider
If you create an Imail or Umail account:
- Your full IU email address will contain
your Network ID username and your campus domain
regardless of the system you choose, because your preferred email
address determines where you receive IU mail. Your reply-to address,
however, will reflect the mail service you have chosen (e.g.,
- You are required to establish an IU email account and read email
sent from IU faculty and administration; see official communications information.
- You will manage your mail account settings, such as your preferred
email address, through the Account Management Service (AMS).
- While you are an enrolled student, advertisements will not appear
in the IU-customized systems. After you graduate, you will have the
option of keeping your account, at which time ads will appear.
- Any accounts with Google Gmail or Microsoft email that you already have or create in the future will remain separate from your Umail or Imail account.
Important: Many students are employed in some capacity by Indiana University and use email in their employment, either to communicate with their co-workers and supervisors or to carry out their job responsibilities. Because Imail and Umail accounts are hosted by vendors external to IU, student employees may use these accounts to conduct university business only if they do not receive or transmit any sensitive data via these accounts. See Student use of email for work-related purposes.