Project: IU Knowledge Base Wiki
Primary UITS contact: Mark Lynch
Last update: September 4, 2009
Description: This project will provide a wiki interface to content imported from the IU Knowledge Base. In addition to official KB information, it will provide a platform for content and comments contributed from the IU community. Anyone with an IU Network ID will be able to comment or create an entry.
Outcome: The purpose of the project is to determine whether the tools and configuration can facilitate contributions to the KB that add value for end users. It will remain a beta implementation for the foreseeable future. If successful, the wiki could be promoted as an extension of the current KB, or the functionality could be integrated into the next version of the KB itself.
Milestones and status:
- May 2008: Initial prototype complete
- July 2008: Interface revised; KB content imported and updated
- August 2008: Alpha version deployed on test system; departments invited to partner
- September 2008: KB update synching script improved; default Confluence search substituted for advanced search plug-in; document ID and some metadata now displayed; menus re-arranged; add/last edit line relocated to bottom of documents
- November 2008: Departments import and create content in private spaces
- January 2009: Service moved to an Intelligent Infrastructure virtual server
- March 2009: UITS staff invited to participate in KB wiki space
- June 2009: Transition from prototype/test Confluence instance to Enterprise Confluence instance begun
- July 2009: Department spaces migrated to Enterprise Confluence instance
Benefits:
- Facilitate participation by multiple departments at IU
- Encourage IU community members to contribute and comment on content
- Increase the ease of adding and updating content
- Increase the speed of updating content
- Provide a method for community rating of content value
Project team: The KB development staff, Online Support, and partnering departments
