About username changes
Note: Group accounts cannot be renamed. If your group account needs a new username, you'll need to request the new username, create the account(s), and then transfer mail messages and web page folders to that new account. For instructions, see Requesting a departmental or group account.
Your new username must meet the following conditions:
- It must be three to eight characters in length.
- It must still be based on your last name, except for cases of harassment, for which special rules apply.
If you would like to change your username, send a request to the Accounts Administration team, including:
- Your real name
- Your present username
- Three suggested, unique new usernames, in order of preference
Your request will be processed based on the availability of the requested names. Account administrators will contact you regarding the availability of the usernames you requested, and to schedule the change. Account renames may be scheduled to process on weekdays between 8am and 5pm. You must be logged out of all IT resources for about an hour while the change is being processed.
UITS will forward mail from the old address to the new address for 30 days; however, it is your responsibility to notify people and groups of your username change, especially if you are on any mailing lists for classes or work.
Imail and Umail users
If you have an Imail or Umail account, you will need to know your vendor password before requesting a new username; see At IU, how do I set or reset my vendor password for Imail or Umail?
UITS account administrators cannot migrate the contents of your existing Imail or Umail accounts. Once your new username is established, you will only be able to access the mail sent to your old username via the Imail and Umail vendor portals using your vendor password. For more about logging into the vendor portals, see Handling Imail or Umail login problems.
You will need to notify those who send you mail of your new username. UITS account administrators cannot set forwarding rules within Imail or Umail accounts. UITS recommends that you access your existing Imail or Umail accounts via the vendor portal and use the vendors' tools to forward incoming messages to your new email address. For help, see Finding help documentation for Imail or Umail