Indiana University

ARCHIVED: Locations and hours for walk-in support at each IU campus

So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question.

Note: Walk-in support hours listed pertain to periods when classes are in session. Hours during campus breaks and between semesters may vary.

Campus help desk location Fall/Spring hours Summer hours Services
IU Bloomington
Wells Library
Monday-Thursday 8am-midnight
Friday 8am-9pm
Saturday noon-5pm
Sunday noon-midnight
Monday-Thursday 8am-10pm
Friday 8am-5pm
Saturday 10am-5pm
Sunday 1pm-10pm
Standard support services at no charge; also, see additional fee-based services
Note: Services in the Wells Library may relocate or be intermittently unavailable due to construction throughout summer 2014. Signage indicating changes will be posted in the library whenever possible. Phone, chat, and email service will remain available; see How do I contact the Support Center at each IU campus for help? The Wells Library walk-in location follows the library schedule for holiday closures.
IUB
Indiana Memorial Union M089
Monday-Friday 10am-5pm Monday-Friday 10am-5pm Standard support services; no software sales, print credits, or carry-in consultations
IUPUI
ICTC 129
Monday-Thursday 8am-9pm
Friday 8am-5pm
Saturday 9am-3pm
Sunday noon-4pm
Monday-Thursday 8am-9pm
Friday 8am-5pm
Saturday 9am-3pm
Sunday noon-4pm
  • Account troubleshooting
  • Password changes
  • Email troubleshooting
  • General software/hardware help (consultants cannot work on computers)
IUPU Columbus Information Technology*
IT Office, Room 1511
Monday-Thursday 8am-9pm
Friday 8am-5pm
Monday-Thursday 8am-7pm
Friday 8am-5pm
 
IU East Help Desk
Hayes Hall 169
Monday-Thursday 8am-7pm
Friday 8am-5pm
Monday-Thursday 8am-7pm
Friday 8am-5pm
 
IPFW Help Desk
Kettler (KT) Hall 206
Monday-Friday 7:30am-11pm
Saturday 8am-4pm
Sunday 11am-7pm
Monday-Friday 7:30am-10pm
Saturday 8am-4pm
Sunday 11am-7pm
 
IU Kokomo Helpdesk
Library (KA) main entrance
Monday-Thursday 8am-9pm
Friday 8am-5pm
Saturday noon-5pm
Sunday 1pm-5pm
Monday-Thursday 8am-8pm
Friday 8am-5pm
Saturday noon-5pm
 
IU Northwest IT Support Center
Hawthorn Hall 108
Monday-Thursday 7:30am-8pm
Friday 7:30am-5pm
Saturday 8am-noon
Monday-Thursday 7:30am-8pm
Friday 7:30am-5pm
Saturday 8am-noon
  • Account troubleshooting
  • Password changes
  • Email troubleshooting
  • Network connectivity
  • General software/hardware help
IU South Bend HelpDesk
Weikamp Hall (DW) 1245
Monday-Thursday 8am-8:30pm
Friday 8am-5pm
Monday-Thursday 8am-8:30pm
Friday 8am-5pm
 
IU Southeast Technology Services
Support Center Front Desk, US 212A
Monday-Thursday 8am-8pm
Friday 8am-5pm
Monday-Thursday 8am-8pm
Friday 8am-5pm
  • Passphrase changes
  • General consulting
IUS Labs
UC-South 100 Monday-Thursday 8am-10pm
Friday 8am-6pm
Saturday 9am-6pm
Sunday 1pm-10pm
Monday-Thursday 8am-10pm
Friday 8am-6pm
Saturday 9am-6pm
Sunday 1pm-10pm
  • Passphrase changes
  • General consulting
Crestview Hall 112 Monday-Thursday 8am-10pm Monday-Thursday 10am-6pm
  • Passphrase changes
  • General consulting

*Those at IUPU Columbus can also contact the UITS Support Center at IUPUI.

For more, see How do I contact the Support Center at each IU campus for help?