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University Information
Technology Services
About

Organizational structure

UITS team members work to support IU’s vision for excellence in research, teaching, outreach, and lifelong learning. In addition to providing a deep fleet of tools, services, hardware, and software, we help advance the academic and administrative work of the IU community.
About
A composite of Zoom screens with UITS employees

UITS Leadership

Digital textbooks, virtual software delivery, and flexible learning environments support IU's mobile students and place the university among the leaders in IT for higher education.

University Information Technology Services (UITS) encompasses units dedicated to support and services for the university community, as well as those dedicated to high performance computing, advanced networking, and evolving international cyberinfrastructure.

UITS reports to the Office of the Vice President for Information Technology (OVPIT), which drives the continued development of information technology at IU. Rob Lowden is vice president for information technology and chief information officer (CIO).

See OVPIT and CIO structure (PDF)

Divisions

UITS is divided into five divisions that work together to sustain technology resources and support users throughout Indiana University.

  • Research Technologies

    Develops and supports technological innovation in research to open new possibilities for discovery and productivity

  • Learning Technologies

    Focuses on using technology to improve the classroom experience and learning processes for students and faculty

  • Client Services & Support

    Organizes licensing agreements for the university and offers support services to students, faculty, and staff

  • Enterprise Systems

    Maintains the large-scale software applications that support important university activities, as well as relationships with various service providers and partners

  • Networks

    Directs advanced networking engineering services for the university and manages international and other outward-facing network initiatives

Regional campuses

Technology staff of the regional campuses
IT leadership and staff on the regional campuses

Office of the Vice President for Information Technology units also serving UITS

  • Chief of Staff

    Leads cross-division task forces, major change initiatives, business continuity and disaster recovery planning, administrative support, and facilities

  • Communications Office

    Provides communications, media, and event support to all OVPIT units; publishes Science Node

  • Constituent Success

    Provides a holistic view of each constituent, resulting in higher-quality outreach and a better experience for any person or organization that interacts with IU.

  • Chief Privacy Officer

    Leads a system-wide program at IU of data privacy compliance, ranging from student, financial, and research data to health-based records for medical education, clinical trials, and patient care.

  • Information Security

    Protects the confidentiality, integrity, and availability of data and delivery systems across the university.

  • Financial Planning, Budget Administration and Accounting

    Provides financial management and support for all units within UITS and OVPIT.

  • Human Resources

    Develops strategies, programs, and services to ensure the availability of highly-motivated, well-trained, and results-oriented technology support professionals.

  • User Experience Office and Digital Campus Design and Infrastructure

    Working jointly between OVPIT and VPCM, these units lead IU toward simple, inclusive digital experiences and an effective digital ecosystem.

  • Pervasive Technology Institute

    Collaborative organization of several research, development, and delivery centers and labs that use their collective skill set and advanced computing to rapidly address important social, scientific, and scholarly priorities.

  • Research and Education Networking Information Sharing and Analysis Center (REN-ISAC)

    Housed at IU, REN-ISAC is a membership organization that aids and promotes cybersecurity operational protection and response within the research and higher education communities.