The average person sends 120 emails a day. IU students, faculty, and staff are no different. That's why the university provides our community with two types of email services:

  • Umail (powered by Google) for students
  • Exchange (powered by Microsoft) for faculty and staff

Email for students

Are you a student? Then Umail is the email service for you. Umail is a partnership between IU and Google that provides access to email hosted by Gmail and other Google Apps such as Alerts, Calendar, Drive, Scholar, and Sites.

Email for faculty and staff

IU faculty, full- and part-time staff members, and affiliates access email via Exchange, a service powered by Microsoft. Exchange goes beyond email to provide calendars, contacts, to-do lists, and other services required for university professionals.

Note: With email services, graduate students have the power of choice. You can opt to use Exchange, Umail, or both. 

Accessing your email

There's virtually no limit to the ways you can access email at IU. You can log in to your account via desktop PCs, laptops, mobile devices, or campus workstations. 


Before you can get started on Umail, you'll need to create a vendor password. This is an extra password associated specifically with email accounts. In other words, it's completely different from your IU passphrase. Be sure to remember it when configuring Umail for mobile devices and email clients.


The first step to accessing your Exchange account is setting it as your preferred address in IU's Account Management Service. From there, simply use your IU network ID and passphrase to log in to your account. No vendor password is required. 

Managing your email

Your email accounts can do more than send messages. Check these IU Knowledge Base articles for tips and tricks on tailoring accounts to fit your needs.

Retiring services

Looking for information on Imail by Microsoft or Cyrus (aka Webmail)? IU will retire both services soon, and new accounts cannot be created.