UITS Human Resources

Supporting IU's professional IT community

UITS HR's mission is to build an inclusive culture of diverse, innovative, and collaborative people who passionately contribute to the mission of the university

UITS Talent Aquisition Manager (TAM) pilot coming soon


Beginning 8/19 all UITS hiring managers will submit new hiring requests in TAM. Any positions entered into HIREworks prior to 8/19 will need to be completed through HIREworks. Please visit IU HR - Employment website resources here and direct questions to uitshr@iu.edu.

Filter IT jobs at IU by campus

IU Bloomington

IUPUI

IU South Bend

Be part of something big

University Information Technology Services (UITS) is the home of IT at Indiana University. Twice named one of Computerworld's best places to work in IT, UITS has become a leader in IT for higher ed. We wouldn't have that status without professional staff whose hard work and passion pave the way for discovery across the university.

Employee Referral
Incentive Program (ERIP)

Employees who refer a successful candidate in jobs eligible for the ERIP can receive 5% of the position's base salary, with a maximum of $2,500. To ensure program eligibility, employees should read and follow ERIP's specific guidelines.

Compensation resources

IU Bloomington

IT Marketing and Communications Project Manager

Communications Office Reports to: Daphne Siefert-Herron PAE3PR

Software Engineer

Enterprise Systems Integration Reports to: James Bennett PAE4IT/PAE3IT ERIP eligible

CRM Application Administrator

CRM Initiative Reports to: Chris Tompkins PAE3IT

Software Engineer

Enterprise Decision Support Systems Reports to: Julie Parmenter PAE4IT/PAE3IT ERIP eligible

CRM Business Analyst

CRM Initiative Reports to: Chris Tompkins PAE3IT

CRM Data Administrator

CRM Initiative Reports to: Chris Tompkins PAE3IT

Receiving Dock Attendant

Capital Assets and Shipping and Receiving Reports to: Kim Bruner Hourly

Software /Systems Engineering

Network Automation and Performance Reports to: Andrew Ragusa Hourly

CrimsonCard Consultant

Client Services and Support Reports to: Kirby Stout Hourly

Software/Systems Engineering

Network Automation and Performance Reports to: Andrew Ragusa Hourly

Technology Center Consultants

Learning Technologies Reports to: Helen Malin Hourly

Support Center Consultant

Client Services and Support Reports to: Adam Smith Hourly

IUPUI

CrimsonCard Consultant

Client Services and Support Reports to: Kirby Stout Hourly

Support Center Consultant

Client Services and Support Reports to: Nicole Lyon Hourly

Technology Center Consultants

Client Services and Support Reports to: Kirsten Jackely Hourly

Additional campuses

Check back for regular job postings from all IU campuses, including IU East, IU Kokomo, IU Northwest, IU South Bend, and IUPUC.

Bepko internships

UITS offers the Bepko Internship program to uphold Chancellor Bepko's commitment to diversity within IT. The program targets applications from student populations that are traditionally under-represented in information technology professions.

Interns are compensated and can also earn experience working with a UITS supervisor.

Access the position descriptions below for information about the duties, qualifications, and application instructions.

IU Bloomington Bepko internships

eLearning Design & Innovation Graphic Development Intern

Project Overview:

This internship on the UITS eLearning Design & Innovation team will assist with the development of engaging and effective visual designs in support of online courses. This internship would expose the student to the iterative graphic design process within a team setting and would afford the student an opportunity to practice their design skills in a professional environment. This internship would be appropriate for students with an interest in graphic design, visual communications, and online learning.


Description of Duties:

  • Work under the guidance of the graphic development team to create visual design elements for online courses
  • Ensure that graphic assets are engaging and appropriate for course subject matter
  • Gain exposure to the process of interpreting ideas and iterating designs based on feedback

Qualifications:

  • Excellent knowledge of and experience using Adobe Creative Suite tools
  • Strong grasp of graphic design, typographic, and branding principles


Supervisors: Jenn Robison

Home campus: Bloomington

Applicants should submit a cover letter indicating "eLearning Design & Innovation Graphic Delevopment" and a resume including skills relevant to job requirements to: UITSHR@iu.edu


Experience Architect intern

Project Overview:

The internship in the Experience Architect group within the Digital Campus Design and Infrastructure group will assist with the research and development efforts of the experience architect. The internship will expose the student to user research, information architecture, user experience, and strategy development. The student would be provided opportunities to conduct user research, discuss and develop the user experience of the digital campus, and meet with stakeholders from all over the university. This internship would be appropriate for students with an interest in user experience design, user research, information architecture, and strategic thinking.

Description of duties:

  • Work with experience architect and digital campus staff to conduct user research related to the digital campus experience
  • Work with experience architect and stakeholders throughout the university to develop information architecture solutions and recommendations for IU’s digital properties
  • Gather knowledge and resources that will help inform decisions made by the digital campus team

Qualifications:

  • Experience with and understanding of user research methods is preferred
  • Exposure to information architecture and user experience best practices is preferred
  • Ability to work independently is preferred

Project Supervisor: Kate Robinson

Home Campus: Bloomington

Applicants should submit a cover letter indicating "Experience Architect" and resume including skills relevant to project requirements to: UITSHR@iu.edu


HRMS Development Intern

Project Overview:

This internship in the UITS Enterprise Systems Division/Enterprise Business Systems will assist with the development efforts of the Human Resources Management Systems (HRMS) Technical Team. This internship would expose the student to working on HRMS applications and services, including those used for Payroll, Benefits Administration, and HR in all campuses of IU. In addition, the student would be afforded the opportunity to discuss and analyze emerging technologies in a professional environment outside the classroom, as well as work with functional stakeholders representing IU UHRS and Academic HR, Benefits Administration and Payroll. This internship would be appropriate for students with an interest in Java/J2EE and/or PeopleSoft development. Students interested in Automated Testing/Quality Assurance in a Java or PeopleSoft environment will also be considered.

Description of duties:

  • Work with HRMS technical and functional staff to develop Web applications and services to support HR, Benefits Administration, and Payroll
  • Ensure the design is user friendly and stable
  • Have exposure to modern web development techniques and database design

Qualifications:

  • Excellent understanding of web design and database design best practices preferred
  • Exposure to Java/J2EE or PeopleSoft development environments preferred
  • Exposure to automated testing frameworks preferred

Project Supervisor: Melanie Ebdon

Home Campus: Bloomington

Applicants should submit a cover letter indicating "HRMS Development" and resume including skills relevant to project requirements to: UITSHR@iu.edu

IU Sitehosting Intern

Project overview:

WebTech is seeking an intern to help with the rollout of the new IU Sitehosting environment and the retirement of the current environment. The intern will have the opportunity to receive mentorship by professional system analysts in WebTech and interact with web professionals in organizations throughout the IU system and gain experience working in a technology-rich and creative team environment. The intern will work alongside the WebTech and Web Services Support teams to assist with the migration from Webserve to Sitehost.

Description of duties:

  • The student intern will help with fulfilling virtual host requests.
  • The student intern will test and write documentation..
  • The student intern will assist in troubleshooting issues in IU Sitehosting systems.
  • The student intern will help run CIS benchmarks and document recommendation for IU Sitehosting systems for implementation.
  • The student intern will assist in reviewing Qualys Scans for IU Sitehosting systems and help implement remediation strategies.
  • The student intern will assist in review file system scans
  • The student intern will assist in developing automation tasks.
  • The student intern will research and explore new and innovative ways to improve system processes and make recommendations to the WebTech team based on findings.
  • Other duties as assigned.

Qualifications:

  • Detailed-oriented student with an interest in technology and eager to learn about new technology topics.
  • Experience with and interest in web site design and development, hosting, and support.
  • Must have strong interpersonal skills and great customer service. The successful candidate must be willing to work on deadline and accept peer review and final edits of their own work, as well as provide constructive feedback to others.
  • The intern must be comfortable learning to use new technology, such as web content management systems.
  • Minimum of ten hours a week

Project Supervisor:   Craig Spanburg

Campus:  Bloomington

Applicants should submit a cover letter indicating "Sitehosting" and resume including skills relevant to project requirements to: UITSHR@iu.edu


Knowledge Management Data Analytics Intern

Project overview:

The UITS Knowledge Management team seeks an intern with experience in data analytics who can help it improve its internal metrics tracking and usage trends analyses. This selected candidate will have the opportunity to create visual dashboards for various audiences that analyze and summarize usage of Knowledge Management System (KMS) and Knowledge Base (KB) content. These dashboards will be designed to identify and present trends to various audiences. This internship would be appropriate for students with a solid background in data analysis and experience using programs like Excel or Tableau to create summary dashboard views of data. Experience with Google Analytics and some database experience is preferred but not required.

Description of duties:

  • Analyze knowledge management usage metrics to identify data trends and relationships
  • Seek ways to integrate that data with data from other sources
  • Build dashboards to present identified trends to different audiences

Qualifications:

  • Experience with analyzing data to identify trends
  • Ability to work independently and as part of a team
  • Strong communication skills
  • Responsible, dependable, and organized
  • Excel experience required
  • Experience with Google Analytics and some database experience preferred

Project Supervisor: Chris Payne and Julie Thatcher

Campus: Bloomington

Applicants should submit a cover letter indicating "Knowledge Management Data Analytics" and resume including skills relevant to project requirement to: UITSHR@iu.edu


NCGAS Development Intern

Project overview:

This internship in the UITS Research Technologies Division—specifically with the National Center for Genome Analysis Support (NCGAS)—will assist with the development of new community tools for population biology and genome annotation. This internship will allow the student to learn and work in bioinformatics, managing diverse genomic data and software and introducing them to common genomic analyses and sequencing technologies, while also learning to automate workflows to work on an High Performance Computing (HPC) system. In addition, the student will have the opportunity to discuss analyses and common issues with NCGAS clients and personnel while developing these workflows. This internship is appropriate for students with an interest in bioinformatics, computational genomics, and/or biotechnology.


Description of duties:

  • Work with the NCGAS team to convert ticket responses and various internal resources into new packaged workflows for user community (RADseq and Genome Annotation)
  • Help convert existing workflows to new job handler
  • Ensure the design is HPC friendly and well documented

Qualifications:

  • Excellent understanding of problems faced by biologists working in HPC
  • Exposure to command line, job handlers, data management, genomic data

Preferred:

  • Experience with Canvas
  • Experience with video development

Project Supervisor: Tom Doak

Campus: Bloomington

Applicants should submit a cover letter indicating "NCGAS Development" and resume including skills relevant to project requirements to: UITSHR@iu.edu

REN-ISAC ADA Website Compliance Intern

Project overview:

The Research and Education Networking Information Sharing and Analysis Center (REN-ISAC) is hosted at Indiana University and our staff report to the Office of the Vice President for Information Technology through the Public Safety and Institutional Assurance unit. We receive funding and support from membership fees, Indiana University, Internet2, and EDUCAUSE.

REN-ISAC has two primary roles. As the computer security incident response team (CSIRT) supporting the R&E community at-large, we serve the entire EDU space in the United States, including non-members. In this role, we work with trusted third parties to notify higher education institutions of infected hosts and suspicious network traffic.

REN-ISAC serves over 600 member institutions in Australia, New Zealand, Canada, the UK, and the United States. For a modest annual fee, member institutions gain access to additional services and benefits.

The intern selected for this position will assist with identifying Information Security trends within the Higher Education community, understanding geographic/regional/financial constraints of Higher Education institutions, and analyzing opportunities for REN-ISAC to retain/increase member institutions.

This position offers candidates a unique opportunity to learn about and gain work experience in Cybersecurity – a field with growing opportunity and a bright future.


Description of duties:

Assisting REN-ISAC Professional Staff members with a review of public facing documentation and websites with a focus on providing accommodations with the Americans with Disabilities Act.

Duties include:

  • Website updates/management,
  • document editing and
  • formatting documentation for ADA compliance,
  • analyze and asses online and written content for compliance

  • Evening / weekend availability is not required. The position is eligible for an average of 10hrs/week for up to 15 weeks.

Qualifications:

Students from all academic backgrounds are welcome.

Required Qualifications

  • Excellent verbal and written communication skills
  • Self-motivated, able to work independently as well as part of a larger team
  • Strong time management and organizational skills
  • General interest in Information Security and technology
  • Experience with web design

Preferred Qualifications:

  • Basic familiarity with designing websites using HTML and CSS
  • Experience with Wordpress or other web content systems (WCMS)
  • Familiarity with ADA concepts

Project Supervisor: Joseph Potchanant

Home Campus: Bloomington or Indianapolis

Applicants should submit a cover letter indicating "REN-ISAC ADA Website Compliance Intern" and a resume including skills relevant to job requirements to: UITSHR@iu.edu

REN-ISAC Data Analysis Intern

Project overview:


The Research and Education Networking Information Sharing and Analysis Center (REN-ISAC) is hosted at Indiana University and our staff report to the Office of the Vice President for Information Technology through the Public Safety and Institutional Assurance unit. We receive funding and support from membership fees, Indiana University, Internet2, and EDUCAUSE.

REN-ISAC has two primary roles. As the computer security incident response team (CSIRT) supporting the R&E community at-large, we serve the entire EDU space in the United States, including non-members. In this role, we work with trusted third parties to notify higher education institutions of infected hosts and suspicious network traffic.

REN-ISAC serves over 600 member institutions in Australia, New Zealand, Canada, the UK, and the United States. For a modest annual fee, member institutions gain access to additional services and benefits.

The intern selected for this position will assist with identifying Information Security trends within the Higher Education community, understanding geographic/regional/financial constraints of Higher Education institutions, and analyzing opportunities for REN-ISAC to retain/increase member institutions.

This position offers candidates a unique opportunity to learn about and gain work experience in Cybersecurity – a field with growing opportunity and a bright future.


Description of duties:

  • Deliver a final project/report that includes analysis of demographic data from the 600+ member institutions of REN-ISAC and how it correlates with annual survey data results.
  • Demographic data will include Carnegie Classification of Institutions of Higher Education, geographic/regional data, internal data from REN-ISAC’s Membership Registry, as well as, results from the 2019 REN-ISAC Membership Survey.
  • Evening / weekend availability is not required. The position is eligible for an average of 10hrs/week for up to 15 weeks.


Qualifications:

Students from all academic backgrounds are welcome.


Required Qualifications

  • Excellent verbal and written communication skills
  • Self-motivated, able to work independently as well as part of a larger team
  • Strong time management and organizational skills
  • Excellent with Excel data manipulation and interpretation
  • General interest in Information Security and technology

Preferred Qualifications:

  • Skills in the analysis, management, and application of spatial information through analysis of data
  • Experience with data visualization tools and platforms such as Tableau, Google Earth, etc.
  • Experience with web design

Project Supervisor: Joseph Potchanant

Home Campus: Bloomington or Indianapolis

Applicants should submit a cover letter indicating "Data Analysis Intern", and resume including skills relevant to project requirements, to: UITSHR@iu.edu

Research Development Intern

Project overview:

This internship in the Pervasive Technology Institute’s Science Gateways Research Center will support the center’s development of the open source Apache Airavata software (https://github.com/apache/airavata) and its ecosystem of related software extensions, including the Django Gateway for Airavata (https://github.com/apache/airavata-django-portal). Apache Airavata-based gateways are used to support communities of scientists in a range of disciplines, including bioinformatics, biophysics, computational chemistry, computational fluid dynamics, and natural resource management. This internship will expose students to open source software governance practices, open source software engineering practices, developer-operator (“DevOps”) practices, and distributed systems concepts. Interns will have the opportunity to gain experience with the application of a diverse set of technologies to operational infrastructure that is outside the scope of typical academic work. This internship would be appropriate for students with experience in web-based Python development, JavaScript development with modern libraries, and/or enterprise-scale Java development.

Description of duties:

  • Work with the SGRC technical team to make core enhancements to the capabilities and quality assurance of the Django Gateway for Airavata (Python and JavaScript experience).
  • Upgrade gateways of selected collaborators from the older, deprecated PHP interfaces to the new Django interface.
  • Enhance logging, auditing, and metrics extraction in Apache Airavata middleware, making it easier for administrators to obtain the information that they need for reporting and troubleshooting.

Qualifications:

  • Excellent understanding of Java-based middleware development, Web-based Python development with Django, and/or client-side JavaScript preferred.
  • Experience with open source development practices preferred.

Project Supervisors: Marlon Pierce

Home Campus: Bloomington 

Applicants should submit a cover letter indicating “Research Development Intern” and resume including skills relevant to project requirements to: UITSHR@iu.edu

Stem Teaching and Learning Outreach Intern

Project overview:

This internship in the UITS Center for Innovative Teaching and Learning (CITL) will focus on outreach and engagement with IUB STEM faculty and students. CITL provides comprehensive services supporting excellent teaching and learning at Indiana University Bloomington.

The selected intern will assist with outreach activities aimed at sharing learning technologies and teaching practices to support teaching of STEM classes at IUB. Outreach includes blog posts, workshops, webinars, reading groups, and informal events such as coffee hours. The intern will assist in designing materials for training of undergraduates who want to be teaching assistants. The intern will have the opportunity to generate their own project ideas to support CITL’s STEM programming efforts. This internship is ideal for a STEM student who is interested in teaching in STEM disciplines.

Description of duties:

  • Work collaboratively with CITL staff to develop strategies to support STEM teaching
  • Generate blog posts to support STEM instructors
  • Interview faculty and students about STEM teaching and education
  • Support organization of outreach events from start through implementation (organization) and completion (surveys)
  • Assist with the communication strategy for reaching STEM instructors

Qualifications:

  • Excellent verbal and written skills
  • Self-motivated and able to work independently, as well as part of a team
  • General interest in science and learning technologies
  • Able to analyze information and exercise informed independent judgement
  • Strong time management and organizational skills


Project Supervisors: Madeleine Gonin

Home Campus: Bloomington

Applicants should submit a cover letter indicating "STEM Teaching and Learning Outreach" and resume including skills relevant to project requirements to: UITSHR@iu.edu


Stem Teaching and Learning Outreach Intern

Project overview:

To ensure high-quality online learning experiences for its staff, the UITS Support Center seeks an intern to work with other members of the QAT team to develop, create and update training content in a range of media using sound pedagogical strategies. The Instructional Development Intern will research and observe Support Center processes and ensure that training content is appropriately structured to effectively teach said content to new staff working in self-study mode.

The selected intern will be coached through a collaborative approach to pedagogical development and will have the opportunity to observe and explore various self-paced training techniques and modalities. They will also be tasked with creating new content in a range of media. This internship is ideal for a student pursuing a career in Education, Instructional Systems Technology and/or Library and Information Sciences, and will give the selected candidate professional experience in instructional design, training development and media creation.


Description of duties:

  • Observe and investigate internal Support Center processes
  • Work collaboratively with other staff to develop and update comprehensive training development in a range of modalities using sound pedagogical strategies
  • Explore new and innovative ways to document procedures and create training content
  • Assist with the communication strategy for rolling out documentation updates
  • Collaborate with staff members to determine best organization of knowledge/information

Qualifications:

Required Qualifications

  • Experience in instructional design and/or training development
  • Strong general computing skills
  • Excellent verbal  and written communication skills
  • Team player
  • Excellent organization skills

Preferred Qualifications

  • Experience with Canvas
  • Experience with video development

Project Supervisors: Chris Payne

Home Campus: Bloomington

Applicants should submit a cover letter indicating "Support Center Instructional Development" and resume including skills relevant to project requirements to: UITSHR@iu.edu


IUPUI Bepko internships

Medical Student Administration System Development Intern (filled)

Project overview:

This internship with UITS Clinical Affairs Information Technology Services (CAITS) will assist with the development efforts of the Medical Student Administration System (MSAS) by the Application Development and Business Intelligence (ADBI) team. This internship will expose the student to working on student management systems within the Medical School. In addition, the student would be afforded the opportunity to discuss and analyze emerging technologies in a professional environment outside the classroom, as well as work with functional stakeholders representing Medical Student Education. This internship is appropriate for students with an interest in Microsoft development tools.

Description of duties:

  • Work with CAITS ADBI technical and functional staff to develop web applications and services that support Medical Student Education at the IU School of Medicine.
  • Increase exposure to modern web development techniques and database design.

Qualifications:

  • Excellent understanding of web design and database design best practices preferred
  • Excellent understanding of Microsoft visual studio development environment.
  • Exposure to MS SQL.

Project Supervisor: Scott Hemmerlein

Home Campus: Indianapolis

Applicants should submit a cover letter indicating "MSAS Development" and resume including skills relevant to project requirements to: UITSHR@iu.edu

UX Structured Documentation Intern (filled)

Project overview:

This internship will assist the Accessibility team within the User Experience Office in all phases of the lifecycle process of structured documents about digital accessibility at Indiana University. These structured documents will be part of a single-sourcing effort to publish the documents in various places, such as the Knowledge Base, Canvas courses, and websites. Embedded within Indiana University’s User Experience Office, this internship will provide professional experience and mentorship to a student with an interest in structured documentation.

Description of duties:

  • Assist with the writing and maintenance of structured documentation
  • Interact with members of the Accessibility and UXO teams and other stakeholders
  • Help advocate for accessibility best practices at IU
  • Develop skills in HTML, CSS, and JavaScript
  • Develop skills using modern systems for structured documentation and remote professional work

Qualifications:

  • Basic familiarity with markup languages such as XML or HTML
  • Willingness to learn quickly about accessibility best practices
  • Strong research skills
  • Prior experience creating structured documentation using industry tools, such as those created by Adobe or MadCap (classroom experience is sufficient)
  • Ability to adhere to writing style guides

Project Supervisors: Greg Hanek

Home Campus: Indianapolis

Applicants should submit a cover letter indicating “Visualization” and resume including skills relevant to project requirements to: UITSHR@iu.edu

Regional campus Bepko internships

IU Northwest Web and Media Translation Intern

Project Overview:

IU Northwest Web Services is seeking an intern to help with the translation of web and multimedia content and learn ADA Compliance strategy. The intern will have the opportunity to receive mentorship by professional web developers, instructional media technicans and gain alongside the IU Northwest campus' Web Services and Instructional Media Services teams to implement the following:

  • Review Google translation on Enrollment, Schools in all pages of our website and report findings or accuracy/inaccuracy
  • Translation of the new Espanol - Hispanic Serving Institution website.
  • Add Spanish subtitles to new and existing YouTube videos on the University’s official channel.
  • Translate content for IU Northwest marketing materials.

Description of duties:

  • The intern will review existing automated Google translation on IU Northwest homepage, Enrollment Services, Schools and top 10 webpages, analyze, and report findings or accuracy/inaccuracy with translation.
  • Translate content of the Hispanic Serving Intuition website.
  • The intern will have an opportunity to work with the Office of Marketing and Communications and translate content for the Custom View book.
  • Translate and add Spanish subtitles for new and existing YouTube videos.
  •  Participate in staff meetings and learn about university business and the IT workplace.

Qualifications:

  • Must be fluent in English and Spanish written language.
  • Must be detail-oriented student with an interest translating ditigal content that is eager to learn.
  • Must have strong interpersonal skills and great customer service. 
  • Must be willing to work on deadlines and accept peer review and final edits of thier own work, as well as provide constructive feedback to others.
  • Must be comfortable learning to use new technology.
  • Must be able to work a minimum of ten hours per week.

Supervisor: Nicolle Krause and Aaron Pigors

Home Campus: IU Northwest

Applicants should submit a cover letter indicating "Web and Media Translation" and resume including skills relevant to project requirements to: UITSHR@iu.edu

UITS Communications Intern 

Project Overview:

This internship with UITS Kokomo will assist with the communication efforts of the UITS Kokomo staff to inform and educate campus customers. This internship would expose the student to working on digital and print design, including digital signage, printed signage, email content, and web content, across the campus of IU Kokomo. In addition, the student would be afforded the opportunity to discuss and analyze emerging technologies in a professional environment outside the classroom, as well as work with technical stakeholders representing Web Services, IT Training, and the Support Center. This internship would be appropriate for students with an interest in Public Relations, Digital Marketing, Informatics, Graphic Design, and/or New Media. All students are encouraged to apply.

Description of duties:

  • Work with leaders of IT Training, Support Center, and Web Services areas to
  • Ensure the design is user friendly and tailored to the audience
  • Have exposure to modern web development techniques and graphic design
  • Create emails in Salesforce Marketing Cloud
  • Leverage IU Web Content Management System (WCMS)
  • Apply IU Brand & Web Style Guide

Qualifications:

  • Excellent understanding of web content and graphic design best practices
  • Exposure to Salesforce or other Constituent       Relationship Management software       platforms
    • Exposure to digital marketing tools or concepts such as Google Analytics, A/B Testing, etc.

    Supervisor: Craig Swoverland

    Home Campus: Kokomo

    Applicants should submit a cover letter indicating "UITS Kokomo Communications Intern" and resume including skills relevant to project requirements to: UITSHR@iu.edu

    Web Accessibility Implementation Intern

    Project Overview

    This internship with UITS Kokomo will assist with special web projects of the UITS Kokomo Web Services Team. This internship would expose the student to uploading and managing web content, including text, images, and video, across the digital campus of IU Kokomo at www.iuk.edu. The intern will have the opportunity to make a substantial contribution to a specialized web project for a campus client. In addition, the student would be afforded the opportunity to discuss and analyze emerging technologies in a professional environment outside the classroom, as well as work with technical and functional stakeholders of the campus web space. This internship would be appropriate for students with an interest in English, Writing, Informatics, User Experience, Human Computer Interaction, Graphic Design, and/or New Media. All students are encouraged to apply.


    Description of Duties:

    • Work with Web Services Team to load and manage web content in the IU Web Framework
    • Ensure the information architecture is user friendly and tailored to the audience
    • Have exposure to modern web development techniques and graphic design
    • Crop photos as needed
    • Leverage IU Web Content Management System (WCMS)
    • Apply IU Brand & Web Style Guide

    Qualifications:

    • Excellent understanding of web content and graphic design best practices
    • Exposure to Cascade Server or other Web Content Management System software platforms
    • Familiarity with basic grammar and style
    • Familiarity with basic Photoshop tasks such as cropping and resizing images
    • Familiarity with HTML, CSS, and/or PHP coding

    Project Supervisors: Johnathan Grant

    Home Campus: Kokomo

    Applicants should submit a cover letter indicating "Kokomo Web Projects Intern" and resume including skills relevant to project requirements to: UITSHR@iu.edu

    UITS Support Center Intern

    Project Overview

    This internship in the UITS Support Center will assist with the development efforts of the UITS Consultant Team. This internship would expose the student to working on customer service in various ways including those used for Crimson card, Account creation and modification, printing assistance for Faculty, Staff, and Student. Benefits Student, Faculty, Staff, and intern performing the service with experience to be utilized in their career field of choice. In addition, the student would be afforded the opportunity to discuss and analyze emerging technologies in a professional environment outside the classroom, as well as work with functional stakeholders representing IU UITS. This internship would be appropriate for students with an interest in IT and other industries that require computer experience mixed in with soft people skills

    Description of duties:

    • Work with UITS and University staff to develop computer and soft people skills in troubleshooting and resolving tickets for support.
    • Ensure the UITS customer service is client friendly.
    •  Have exposure to customer service while maintaining experience for the intern within various industries.

    Qualifications:

    • Excellent communication skills while practicing troubleshooting skills preferred
    • Exposure IT environments useful but not required

    Project Supervisor: Kelly Gebhart

    Home Campus: Kokomo

    Applicants should submit a cover letter indicating "UITS Kokomo Support Center" and resume including skills relevant to intern requirements to: UITSHR@iu.edu

    Equal opportunities & affirmative action

    Indiana University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, sexual orientation or identity, national origin, disability status, or protected veteran status. This institution is also a provider of ADA services.