UITS Human Resources

Supporting IU's professional IT community

UITS HR seeks to recruit, train, and hire motivated employees, as well as help them develop career-planning strategies and provide tools that protect their health, welfare, and financial well-being.

Regional campus CIO Beth Van Gordon (pictured) embodies the aspirational possibilities of UITS, having earned a prominent position after years of service in diverse roles.

Be part of something big

University Information Technology Services (UITS) is the home of IT at Indiana University. Twice named one of Computerworld's best places to work in IT, UITS has become a leader in IT for higher ed. We wouldn't have that status without professional staff whose hard work and passion pave the way for discovery across the university.

Learn how you can play a role in the future of IT at IU.

Filter IT jobs at IU by campus

IU Bloomington
IUPUI
IUK

Employee Referral
Incentive Program (ERIP)

Employees who refer a successful candidate in jobs eligible for the ERIP can recieve 5% of the position's base salary, with a maximum of $2,500. To ensure program eligibility, employees should read and follow ERIP's specific guidelines.

Compensation resources

IU Bloomington

IT Support Consultant

IT Community Partnerships Reports to: Nitocris Perez Hourly

Technology Center Consultants

Learning Technologies Reports to: Helen Malin HR

IUPUI

Technology Center Consultants

Technology Center Consulting Reports to: Joann Farris HR

IU Kokomo

Web Technician

Web Services Reports to: Kathy Kenndy Hourly

Additional campuses

Check back for regular job postings from all IU campuses, including IU East, IU Kokomo, IU Northwest, IU South Bend, and IUPUC.

Bepko internships

UITS offers the Bepko Internship program to uphold Chancellor Bepko's commitment to diversity within IT. The program targets applications from student populations that are traditionally under-represented in information technology professions.

Interns are compensated and can also earn experience working with a UITS supervisor.


Access the position descriptions below for information about the duties, qualifications, and application instructions.

IU Bloomington Bepko internships

Accessible Multimedia Captioning Intern

Project overview:

Be a part of the team at the Assistive Technology and Accessibility Centers (ATAC) to help refine our strong and sound captioning program to support individuals that are deaf/hard of hearing at Indiana University. This ATAC internship is a wonderful opportunity to learn about the issues unique to supporting captioning, transcription, and video description of multimedia.

You will learn processes related to the acquisition, verification, conversion, proofing, and creation of captioned multimedia content. You will also learn about issues related to copyright and fair use of media. The successful candidate will be working directly with ATAC staff to create captioned media and help our office refine an ever-evolving process to support captioning needs at IU.

Description of duties:

  • Engage in the daily creation of captioned media to support students with disabilities
  • Learn about technologies used at IU for storing video and the captioning tools to support them
  • Research best practices and procedures related to captioning
  • Develop captioning procedures to support the work of the ATAC and IU

Qualifications:

  • Willingness to learn and try out new technologies
  • Ability to work on multiple projects simultaneously
  • Attention to detail and organization
  • Experience working with Microsoft Word and Excel
  • Experience working with non-linear video editing software is desired
  • Familiarity with various video formats and media players is desired

Project supervisor: Brian Richwine

Home campus: Bloomington

Applicants should submit a cover letter indicating "Accessible Multimedia Captioning Intern” and resume including skills relevant to job requirements to UITSHR@iu.edu.

Applied Technologies Lab Intern

Project overview:

This internship in the Applied Technologies Lab (ATL) will allow the student to explore emerging technologies, perform independent research and analysis, and collaborate with senior technical staff at University Information Technology Services (UITS). The specific project(s) will depend on the student’s strengths, skills, interests, and career goals; however, some examples of technology areas of interest to the ATL are wearable technology, Internet-of-Things (IoT), and machine learning. The student will also receive excellent mentoring that will help prepare her/him for a career in IT or computer science.

Description of duties:

  • Conduct independent research: quickly assimilate and summarize information from disparate sources
  • Prototype and test: identify important questions, develop methods to test those questions, and finally prototype and test the given technology
  • Share: present the analysis and results to UITS staff. Opportunities to present on other emerging technologies will be possible.

Qualifications:

  • Have a high degree of natural curiosity
  • Love learning and being challenged
  • Ability to quickly assimilate and summarize information
  • Excellent collaboration and communication skills
  • Excellent skills in one or more areas of IT and/or computer science

Project supervisor: Tony Walker

Home campus: Bloomington

Please note: This position has been filled.

CITL Web-based Instructor Resources Intern

Project overview:

This internship in the Center for Innovative Teaching and Learning (CITL) will assist professional media developers, instructional technologies specialists, instructional consultants, and faculty contributors in responding to client needs by developing and modifying web-based resources for the extensive CITL website, particularly resources that support the pedagogical use of technologies. The intern will experience managing departmental web resources using the content management system and HTML5. The intern will assist with outreach strategies via the website, including request forms, a library of informational resources, digital video of faculty discussing their teaching experiences, updates about grants and other funding opportunities for instructors, blog posts, and upcoming professional development events for faculty and instructors. Outreach via the CITL website is aimed toward IU Bloomington faculty and will expose the intern to the integration of teaching and learning technologies.

Description of duties:

  • Work with media specialists and instructional technologies specialists to develop and modify media
  • Use HTML5 in conjunction with the IU framework and content management system to contribute to and edit CITL assets and asset templates
  • Work with IT professionals and faculty/instructors to support web-based resources for IU Bloomington instructors

Qualifications:

  • Understanding of web design and development
  • Exposure to HTML5 and content management systems
  • Experience with the student perspective of instructional technologies and teaching strategies

Project supervisor: Cordah E. Robinson (intern supervisor), Matt Barton (project manager)

Home campus: Bloomington

Please note: This position has been filled.

Cloud Technology Support Intern 

Project overview:

This internship in UITS Client Services and Support will assist with the research, testing, and documentation of public cloud technologies available to the IU community, as well as onboarding of user accounts. This position will have significant input in shaping the process for the adoption of cloud computing at IU.

Description of duties:

  • Conduct research and testing with public cloud platforms like Amazon Web Services, Microsoft Azure, and others
  • Facilitate and coordinate testing and general use of Infrastructure and Platform as a Service (IaaS and PaaS) by IU IT professionals
  • Develop support and adoption guidelines for cloud computing at IU
  • Create cloud platform recommendations for the IU community
  • Assist in cloud account configuration, onboarding, and high-level support

Qualifications:

Applicant should be a sophomore, junior, or senior majoring in Informatics, Computer Science, Information Science, or other related field, but all with relevant experience are encouraged to apply. In addition to excellent research skills, and strong written communication skills, the applicant must have a demonstrable conceptual understanding of:

  • General computing concepts such as client/server architectures
  • Cloud computing basics
  • Application development and programming

Knowledge of the following areas are also helpful:

  • Computer networking
  • Databases
  • Computer security

Project supervisor: Bob Flynn

Home campus: Bloomington

Please note: This position has been filled.

Data Systems Analyst Intern

Project overview:

The Data Systems Analyst intern will provide assistance to the Research Data Services group, which maintains the database storage services at Indiana University for Research Technologies. 

Description of duties:

  • Provision and de-provision database resources
  • Write SQL programs
  • Develop/test/deploy system management scripts
  • Develop user and system documentation
  • Conduct research and report on existing and emerging database technologies including cloud hosted databases and NoSQL
  • Dispatch and troubleshoot tier 1 support issues
  • Diagnose system problems
  • Learn and/or leverage experience in Node.js and/or Angular.js

Qualifications:

Excellent verbal and written communication skills

  • Attention to detail
  • Ability to program
  • Familiarity with database concepts
  • Familiarity with SQL language
  • Familiarity with UNIX/Linux
  • Programming ability and experience with database systems and SQL along with experience on Linux or any other UNIX operating systems desired. Interest in database administration helpful.

    Project supervisor: Charles McClary

    Home campus: Bloomington

    Please note: This position has been filled.

    Financial Systems Development Intern

    Project overview:

    This internship in UITS Enterprise Systems Division/Enterprise Business Systems will assist with the development efforts of the financial systems technical team, exposing the student to working on financial systems applications and services, including those used for financial transactions, purchasing, and travel planning and reimbursement in all IU campuses. In addition, the student will have the opportunity to discuss and analyze emerging technologies in a professional environment outside the classroom, as well as work with functional stakeholders representing FMS, Procurement Services, the IU treasurer’s office, and Travel. This internship is appropriate for students with an interest in Java/J2EE development.

    Description of duties:

    • Work with financial systems technical and functional staff to develop and/or test web applications and services to support FMS, Procurement Services, Travel, and the IU treasurer’s office
    • Ensure the design is user friendly and stable
    • Will be exposed to modern web development techniques and database design

    Qualifications:

    • An excellent understanding of web design and database design best practices and previous exposure to Java/J2EE development environments preferred

    Project supervisor: Melanie Ebdon

    Home campus: Bloomington

    Please note: This position has been filled.

    IT Communications Research and Marketing Intern

    Project overview:

    The IT Communications Office (ITCO) is looking for an intern to help expand access to advanced computational resources by an increasingly diverse community. In particular, the intern will work on two projects backed by the National Science Foundation (NSF): Jetstream, the first science and engineering research cloud, and Science Node, an online publication focused on the real-world benefits of network-enabled science.

    The intern will primarily focus on effective communication to Minority Serving Institutions (MSIs) and underrepresented communities. In particular, the intern will be responsible for identifying targeted ways to reach these populations – including publications, distribution lists, conferences/events, and professional organizations. Other responsibilities include outreach to partners and colleagues about potential collaboration, and implementing social media and promotional campaigns.

    Description of duties:

    • Identify lists, publications, forums, and events targeted at underrepresented communities
    • Develop a plan to expand awareness of and access to resources like Jetstream
    • Establish partner contacts who will spread word to networks, friends, and colleagues
    • Help devise custom print, multimedia, and advertising pieces for particular audiences
    • Implement Jetstream and Science Node social media campaigns

    Qualifications:

    • Excellent verbal and written communication skills
    • Self-motivated and able to work independently, as well as part of a distributed team
    • Ability to analyze complex information and exercise independent judgment
    • Strong time management and organizational skills
    • General interest in advanced computing and scientific research

    Supervisor: Sarah Engel and Daphne Siefert-Herron

    Home campus: Bloomington

    Applicants should submit a cover letter indicating "ITCO Research and Marketing Intern" and a resume including skills relevant to job requirements to UITSHR@iu.edu.

    IT Training Marketing/Social Media Intern (filled)

    Project overview:

    IT Training is seeking a marketing/social media intern to support our marketing lead with a wide range of projects. This energetic, creative individual will help monitor several IT Training social media accounts, write blog articles, tweet about training sessions, attend tabling events, track marketing analytics, prepare reports, and assist with targeted marketing campaigns. He/she will also be asked to look for opportunities to engage with potential IT Training customers in unique and innovative ways.

    The ideal candidate will have knowledge of the various social media channels; excellent written communication skills; be comfortable executing on a tactical level; enjoy working with data; and have some prior education in or experience with marketing, social media, and/or graphic design. Extra consideration will be given to applicants who have screencasting or multimedia experience.

    Description of duties:

    • Assist with print and direct contact marketing campaigns
    • Write social media posts and brainstorm post ideas
    • Post approved social media content
    • Monitor and respond to comments and questions across social media channels including Facebook, Twitter, Instagram, YouTube, and more
    • Attend regular marketing committee meetings
    • Develop and present analytic reports on social media/advertising campaigns
    • Present social media trends and findings to the marketing and management teams
    • Design and develop short multimedia advertising pieces
    • Brainstorm and create blog posts that will increase use of IT Training services

    Qualifications:

    • IU student pursuing a degree in Marketing, IST, or a related field
    • Adept at posting to and understanding how social media channels function
    • Strong verbal and written communication skills
    • Demonstrated initiative and passion, willing to offer up new ideas and think outside the box
    • Experience or knowledge with different marketing spaces, including digital and print
    • Excellent organizational skills
    • Rapid learner who thrives in a fast-paced environment

    Project supervisors: Denise Brown (primary); Donna Jones and Jessica Samuel (secondary)

    Home campus: Bloomington or Indianapolis

    Please note: This position has been filled.

    Knowledge Management System UX/UI Intern

    Project overview:

    This internship in UITS Knowledge Management (KM) within Client Support will assist with the efforts of the KM development team. This internship will expose the student to content management applications and services, including the IU Knowledge Base, as well as the workflow needs of content owners and contributors, across all IU campuses. In addition, the intern will have the opportunity to discuss and analyze technologies in a professional environment outside the classroom, as well as work with functional stakeholders across UITS and IU. This internship is appropriate for students with an interest in UI/UX design.

    Description of duties:

    • Work with KMS development and functional staff to develop knowledge management applications and features based on a componentized content model
    • Work with customer stakeholders across UITS and IU to ensure the design is user friendly and stable

    Qualifications:

  • Excellent understanding of UX and web design best practices preferred
  • Previous exposure to AngularJS, Java/J2EE, or other development environments helpful
  • Previous exposure to modern web development techniques

    Project supervisor: Chuck Aikman

    Home campus: Bloomington

    Applicants should submit a cover letter indicating "KMS Development Intern" and resume including skills relevant to project requirements to UITSHR@iu.edu.

    Student Academic Systems Business Analyst Intern

    Project overview:

    UITS is seeking an intern to provide testing and analysis support for online academic planning tools under development. The intern will primarily be writing functional test cases and validating these cases through close collaboration with business analysts and QA engineers. The intern will also have the opportunity to contribute to analysis and user experience design discussion, drawing on both their analytical skills and student experience by being embedded in an agile development team.

    Description of duties:

    • Write and review test scenarios
    • Conduct ad hoc testing of applications
    • Develop functional documentation for each new feature that is developed
    • Assist BAs with gathering and organizing data to provide analytic guidance to the project team
    • Proactively communicate and collaborate with project team members

    Qualifications:

    • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group
    • Demonstrated experience in critical thinking and problem solving
    • Self-motivated; ability to self-manage tasks and deadlines
    • Attention to detail
    • Able to work independently as well as part of a remote team
    • Strong general computing skills and a willingness to learn new technologies
    • Students within Business or IT-related programs a plus

    Project supervisor: Jennifer Rigsby (or Megan May)

    Home campus: Bloomington

    Please note: This position has been filled.

    IUPUI Bepko internships

    Advanced Visualization Intern

    Project overview:

    This intern will work with staff from the UITS Advanced Visualization Lab (AVL) to improve the lab’s hardware systems and software workflows. This project involves testing existing technologies and creating or improving examples and documentation. The intern will have the opportunity to work with the latest head-mounted and mobile virtual reality displays (e.g. Oculus Rift, HTV Vive, Samsung GearVR), as well as other advanced technologies related to visualization such as ultra-resolution tiled walls, advanced media devices, and 3D scanners. Specific duties will be assigned based on the student’s background and interest.

    Description of duties:

    • Review existing systems and workflows and provide feedback (from a student’s perspective)
    • >Develop original application(s) that demonstrates a system or software capability
    • Identify, install, configure, and present new content that demonstrates the unique capabilities of the technologies in the lab
    • Help configure and administer advanced visualization technologies for optimal use and improved presentation
    • Communicate and collaborate with project team members
    • Document, discuss, and present your work

    Qualifications:

    • General programming experience
    • Experience with a 3D graphics engine
    • Experience working with digital 3D objects – converting and modeling
    • Experience working with audio, video, and digital media assets
    • Excellent communication skills and the ability to interact professionally
    • Self-motivated and creative with a passion for advanced visual technologies
    • Ability to learn new hardware and software technologies and tools
    • Willingness to engage professional staff through constructive conversation and feedback

    Project supervisor: Michael Boyles

    Home campus: Indianapolis

    Please note: This position has been filled.

    IT Training Marketing/Social Media Intern

    Project overview:

    IT Training is seeking a marketing/social media intern to support our marketing lead with a wide range of projects. This energetic, creative individual will help monitor several IT Training social media accounts, write blog articles, tweet about training sessions, attend tabling events, track marketing analytics, prepare reports, and assist with targeted marketing campaigns. He/she will also be asked to look for opportunities to engage with potential IT Training customers in unique and innovative ways.

    The ideal candidate will have knowledge of the various social media channels; excellent written communication skills; be comfortable executing on a tactical level; enjoy working with data; and have some prior education in or experience with marketing, social media, and/or graphic design. Extra consideration will be given to applicants who have screencasting or multimedia experience.

    Description of duties:

    • Assist with print and direct contact marketing campaigns
    • Write social media posts and brainstorm post ideas
    • Post approved social media content
    • Monitor and respond to comments and questions across social media channels including Facebook, Twitter, Instagram, YouTube, and more
    • Attend regular marketing committee meetings
    • Develop and present analytic reports on social media/advertising campaigns
    • Present social media trends and findings to the marketing and management teams
    • Design and develop short multimedia advertising pieces
    • Brainstorm and create blog posts that will increase use of IT Training services

    Qualifications:

    • IU student pursuing a degree in Marketing, IST, or a related field
    • Adept at posting to and understanding how social media channels function
    • Strong verbal and written communication skills
    • Demonstrated initiative and passion, willing to offer up new ideas and think outside the box
    • Experience or knowledge with different marketing spaces, including digital and print
    • Excellent organizational skills
    • Rapid learner who thrives in a fast-paced environment


    Project supervisors: Denise Brown (primary); Donna Jones and Jessica Samuel (secondary)

    Home campus: Bloomington or Indianapolis

    Please note: This position has been filled.

    Regional campus Bepko internships

    Web Content Intern

    Project overview:

    This internship will work with the UITS web team and academic community to deliver high-quality, cutting-edge web pages. The student will have the opportunity to use their skills in creating content for new web pages for the Office of Admissions, the Office of Student Success and Advising, and our student success support programs making them easier to navigate and more appealing to students to reflect our culture of student success. This internship will expose the student to emerging technologies in web development in a professional environment outside the classroom, as well as provide the opportunity to work with functional stakeholders representing the IU Kokomo web space.

    Description of duties:

    • Learn web development best practices and development standards under the guidance of our web services team.
    • Learn to create new templates for web pages using a content management system
    • Learn the IU branding guidelines and style guide.
    • Review web content.


    Qualifications:

    The position is ideal for a detail-oriented student with a desire to work with the latest web technologies.

    • Functional knowledge of best practices such as information architecture, documentation, and testing.
    • Familiar with web content management programs and able to assist with content on the various web pages.
    • Good writing skills.


    Project supervisor: Johnathan Grant

    Home campus: Kokomo

    Please note: This position has been filled.

    IU Northwest CISTL Technology Consulting Intern

    Project overview:

    To better serve IU Northwest faculty in their instructional technology and online/blended course development needs, the Center for Innovation and Scholarship in Teaching and Learning (CISTL) seeks an intern to serve in a frontline role assisting faculty and full-time instructional technology consultants with instructional technology, Learning Management System consulting, low-level course design, and website support. The Learning Technology Consulting intern will address a growing need to respond quickly to faculty members who request assistance.

    Description of duties:

    • Assisting faculty members with basic technology questions (e.g. accessing and using Oncourse and Canvas; configuring course settings; uploading files; the use of instructional technologies such as iPads, video, web tools, etc.)
    • Assisting the online learning initiatives of CISTL by performing checks of online course design and other activities as needed
    • Providing website support assistance by finding and updating content on the unit’s website as needed

    Qualifications:

    • Excellent customer service skills
    • Strong general computing skills
    • Familiarity with media (e.g. video/audio/still images)
    • Willingness to learn and try new technologies
    • Excellent verbal and written communication skills 
    • Skills in new media, informatics, and/or education, or an IT-related background, as well as experience as an online learner, are beneficial.

    Project supervisors: Christopher Young, Randy Newbrough

    Home campus: Northwest

    Please note: This position has been filled.

    IU South Bend Inventory Control Intern

    Project overview:

    IU South Bend UITS is seeking an intern to assist with inventory control of computer and computer-related assets. Specifically, this internship will assist with the development and implementation of an inventory control system that keeps track of all nodes that connect to the IU South Bend network so that any node on the network can be quickly identified and located.

    Description of duties: 

    • Become familiar with inventory database systems, especially Professional Computing Resources or PCR-360. PCR-360 provides a rich set of integrated functions that includes asset tracking and cable management.
    • Organize, catalog, and input inventory data into PCR-360 working with various groups within IU South Bend UITS and IU Bloomington UITS
    • Organize, catalog, and input cable information into PCR-360 for wired ethernet ports across the campus
    • Create and maintain documentation of inventory information using various software applications such as PDF Writer, MS-Visio, etc.
    • Offer ideas and suggestions on how to keep the inventory information current and accurate moving forward

    Qualifications:

    • Excellent verbal and written communication skills and the ability to interact professionally with various groups is essential
    • Able to work independently and as part of a team
    • The ability and willingness to learn new applications quickly
    • Strong general computing skills necessary; experience with database products a plus
    • The ability and willingness to do field work to gather inventory information, which includes a lot of walking

    Supervisor: Kevin Ahlgrim

    Home campus: South Bend

    Please note: This position has been filled.

    Equal opportunities & affirmative action

    Indiana University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, age, sex, sexual orientation or identity, national origin, disability status, or protected veteran status. This institution is also a provider of ADA services.