Knowledge Base: servicenow.iu.edu/kb
Chat: ithelplive.iu.edu
Phone: Contact your campus Support Center
Email: ithelp@iu.edu
Get help
Get connected
Computing accounts
Use the Account Management Service to create and manage your computing accounts and passphrases.
Microsoft Exchange
Set up your IU email on your computer and mobile device.
One.IU
Take care of administrative tasks and access university services.
Wi-Fi
The secure wireless network for all of IU is eduroam.
Technology for research
UITS Research Technologies offers the tools, services, and support to help you bring your research, scholarly endeavors, and creative activities to life. Learn more about technology for research.
Security
Duo mobile app
Set up Two-Step Login for your mobile devices.
IU Notify emergency alerts
IU Notify will alert you in the event of a campus emergency. Set up how you receive notifications via call, text, email, or in any combination.
Protect your mobile device
Use a passcode on your mobile device, set it to lock after inactivity, watch out for phishing, and report any suspicious email. The IU Security Center has tools to keep your accounts safe.
Support
The UITS Support Center (phone, email, and ITHelpLive chat) and the IU Knowledge Base—are available 24/7. Campuses also offer in-person support. Check current locations and hours.
Contact AskIU whenever you need directions to campus locations, information about a sporting or artistic event, or an answer to a general question about any IU campus.
Find the help you need
Get more information on the Knowledge Base
Search for information about any UITS service on the Knowledge Base.
Visit One.IU.edu
Looking for an easy way to access IU apps and accounts? Search One.IU.edu.
Contact your campus IT Support Center
Get help or general information about UITS services.