Data Center Operations (DCOPS) at IU manages all university data centers that enable critical technology and applications. DCOPS also works closely with Support Centers and Network Operations Centers to swiftly respond to outages and support requests.
Find the hardware you need
Introducing Data Center Operations
Contact the DCOPS Team
Need help or general information about the Data Centers at IU Bloomington and IU Indianapolis? Have a comment or question about the Change Management process or DCOPS?
Services
DCOPS uses WhatsUp Gold for constant monitoring of systems, servers, and infrastructure. Those eager to utilize these services must submit an equipment monitoring request.
Policies
Look through our various policies, guidelines, and standards to learn more about DCOPS.
Resources
Check out our resources on Data Center classifications, enterprise pod specifications, our knowledge base, and more.
Request space, access, or other resources
Request Data Center Access
The Indiana University Data Center provides a well-secured environment for housing IU's valuable information and information technology assets.
Request Data Center Space
Departments can lease physical space for their servers in the Enterprise Pod of the IU Bloomington Data Center or in the ICTC Data Center at IU Indianapolis.
Request System Changes
Modifying/upgrading operating systems, software, applications, and network services can introduce security vulnerabilities.
Request Data Center Services
For immediate assistance with emergencies or production outages, call IU Data Center Operations at (812) 855-9910.
Request Equipment Monitoring
Data Center Operations utilizes WhatsUp Gold by Ipswitch Inc. for constant monitoring of systems, servers, and infrastructure.
Request ABS Job Change
The deadline to receive a weekly (Thursday) Automated Batch Scheduler move request is noon on Wednesday.
Request ABS Job Change (Lite)
This request is designed for Automated Batch Scheduler file moves only.
Request ABS Access
Establish read-only access and initiate an Automated Batch Scheduler training session offered by Production Services for full access to the ABS systems.
Request ABS Red Schedule
If your Automated Batch Scheduler Red Schedule is to run on the nightly batch schedule, please submit your request by 2pm.
Request ABS J2EE Scheduling
The deadline to receive a weekly (Thursday) Automated Batch Scheduler J2EE move request is noon on Wednesday.
Request New Batch Password File
Please note this requires two days prior notice.
Request DS Call Change
For immediate assistance with emergencies, call IU Data Center Operations at (812) 855-9910.
Get in touch with Data Center Operations
Our locations
IU Bloomington Data Center
IU Data Center
2750 East Discovery Parkway
Bloomington, IN 47408
(812) 855-9910
IU Indianapolis Data Center
Informatics & Communications Technology Complex
535 W Michigan Street
Indianapolis, IN 46202
(317) 278-0278
Scheduling services
Footprints Submissions:
prodsvcs@indiana.edu
After 5pm and weekends contact Operations at:
(812) 855-9910
Find the help you need
Support staff at UITS are here to help you succeed with IU-provided hardware.
Contact the Data Center Operations team
Get help or general information about Data Center Operations at IU.
Get more information on the Knowledge Base
Search for information about any UITS service on the Knowledge Base.
Contact your campus IT Support Center
Get help or general information about UITS services.