Getting Started


If you are a new staff member at IU or you'd like a reminder regarding the IT services and support available to you, we have collected the tools, resources, and information you need to know.


Get help

Knowledge Base:
Phone:  Check the number for your campus Support Center

Get connected

Computing Accounts

Use the Account Management Service to create and manage your computing accounts and passphrases.

Microsoft Exchange

Set up your IU email on your computer and mobile device.


Take care of administrative tasks and access university services.


The secure wireless network for all of IU is eduroam.

Find the resources you need

AT&T discount

Learn about AT&T's IU discount.

Computer and software savings

As an IU staff member, you get perks like exclusive deals on computers and accessories. You can also find great software titles for no cost like Adobe Creative Cloud and Microsoft 365. Use IUanyWare to stream or IUware to download.


CrimsonCard provides access to essential university services, like printing, libraries, and secure entry to campus buildings. You can also deposit funds on your CrimsonCard and use it as payment on campus and at participating local retailers.


Print from anywhere, to anywhere. Send your project to print from your computer, cell phone, or tablet, then pick it up from any printer on campus with a swipe of your CrimsonCard.


Duo mobile app

Set up Two-Step Login for your mobile devices.

IU Notify emergency alerts

IU Notify will alert you in the event of a campus emergency. Set up how you receive notifications via call, text, email, or in any combination.

Protect your mobile device

Use a passcode on your mobile device, set it to lock after inactivity, watch out for phishing, and report any suspicious email. The IU Security Center has tools to keep your accounts safe.


UITS IT Training

Build your tech skills and better prepare students for coursework with workshops and tutorials.


Gain advanced technical training and credentials in computing infrastructure and support topics.

LinkedIn Learning

Stay up-to-date on the latest software and earn certificates with access to 16,000+ expert-led courses.


The UITS Support Center (phone, email, and ITHelpLive chat) and the IU Knowledge Base—are available 24/7. Campuses also offer in-person support. Check current locations and hours.

Contact AskIU whenever you need directions to campus locations, information about a sporting or artistic event, or an answer to a general question about any IU campus.

Find the help you need

Get more information on the Knowledge Base

Search for information about any UITS service on the Knowledge Base.


Looking for an easy way to access IU apps and accounts? Search

Contact your campus IT Support Center

Get help or general information about UITS services.