Staff
Get help
Live Chat: ithelplive.iu.edu
Phone: Contact your campus Support Center
Email: ithelp@iu.edu
Get connected
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Computing accounts
Use the Account Management Service to create and manage your computing accounts and passphrases.
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Microsoft Exchange
Set up your IU email on your computer and mobile device.
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One.IU
Take care of administrative tasks and access university services.
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Wi-Fi
The secure wireless network for all of IU is eduroam.
Find the resources you need
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AT&T discount
Learn about AT&T's IU discount.
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Computer and software savings
As an IU staff member, you get perks like exclusive deals on computers and accessories. You can also find great software titles for no cost like Adobe Creative Cloud and Microsoft 365. Use IUanyWare to stream or IUware to download.
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CrimsonCard
CrimsonCard provides access to essential university services, like printing, libraries, and secure entry to campus buildings. You can also deposit funds on your CrimsonCard and use it as payment on campus and at participating local retailers.
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Printing
Print from anywhere, to anywhere. Send your project to print from your computer, cell phone, or tablet, then pick it up from any printer on campus with a swipe of your CrimsonCard.
Security
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Duo Mobile app
Set up Two-Step Login for your mobile devices.
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IU Notify emergency alerts
IU Notify will alert you in the event of a campus emergency. Set up how you receive notifications via call, text, or email, or in any combination.
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Protect your mobile device
Use a passcode on your mobile device, set it to lock after inactivity, watch out for phishing, and report any suspicious email. The IU Security Center has tools to keep your accounts safe.
Training
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UITS IT Training
Build your tech skills with online courses, webinars, special events, and discounted training from leading vendors.
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EdCert
Gain advanced technical training and credentials in computing infrastructure and support topics.
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LinkedIn Learning
Stay up-to-date on the latest software with access to 16,000+ expert-led courses.
Support
The UITS Support Center (phone, email, and ITHelpLive chat) and the IU Knowledge Base—are available 24/7. Campuses also offer in-person support. Check current locations and hours.
Contact AskIU whenever you need directions to campus locations, information about a sporting or artistic event, or an answer to a general question about any IU campus.
Find the help you need
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Search for information about any UITS service on the Knowledge Base.
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Looking for an easy way to access IU apps and accounts? Search One.IU.edu.
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Get help or general information about UITS services.