Tech Support

Indiana University offers computer help in many different formats. Search for answers and solutions using the IU Knowledge Base, or contact the UITS Support Center directly for assistance via chat, phone, email, or walk-up. See below for campus-specific support details.

Contact your campus IT Support Center

The UITS Support Center provides IT support to all IU campuses. So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question.

Important:

In February 2019, walk-in support hours will change for the following locations:

Location Current hours New hours Effective date
Learning Commons (IU Bloomington)
Mon-Thurs 8am-midnight
Fri 8am-9pm
Sat noon-5pm
Sun noon-midnight
Mon-Thurs 8am-9pm
Fri 8am-7pm
Sat noon-5pm
Sun noon-9pm
February 3, 2019
IMU M089 (IU Bloomington) Mon-Fri 8am-5pm Mon-Fri 10am-5pm February 4, 2019
ICTC 129 (IUPUI)
Mon-Thurs 8am-9pm
Fri 8am-5pm
Sat 9am-3pm
Sun noon-4pm
Mon-Thurs 8am-7pm
Fri 8am-5pm
Sat 9am-3pm
Sun noon-4pm
February 4, 2019
Note:
Walk-in support hours listed pertain to periods when classes are in session. Hours during campus breaks and between semesters may vary.

On this page:


Campus help desk Walk-in location Fall/spring hours
IU Bloomington

Chat, phone, and email available 24x7; walk-in hours listed

Chat: http://ithelplive.iu.edu
Phone: 812-855-6789
Email: ithelp@iu.edu
Online: Knowledge Base
Learning Commons, Herman B Wells Library

Mon-Thurs 8am-midnight
Fri 8am-9pm
Sat noon-5pm
Sun noon-midnight

  Indiana Memorial Union M089

Mon-Fri 8am-5pm

IUPUI

Chat, phone, and email available 24x7; walk-in hours listed

Chat: http://ithelplive.iu.edu
Phone: 317-274-4357
Email: ithelp@iu.edu
Online: Knowledge Base
ICTC 129

Mon-Thurs 8am-9pm
Fri 8am-5pm
Sat 9am-3pm
Sun noon-4pm

 
Campus Center Information Desk
Mon-Fri 9am-5pm
IU East Help Desk

Phone support available 24x7

Phone: 765-973-8375
Email: iueitsup@iue.edu
Hayes Hall 169 Mon-Thurs 8am-7pm
Fri 8am-5pm
IU Fort Wayne
Faculty and staff: Contact Clinical Affairs IT Services (CAITS).
Students: Contact the UITS Support Center at IUB or IUPUI.
IU Kokomo Help Desk

Phone support available 24x7

Phone: 765-455-9315
Email: kohelp@iu.edu
Library (KA) 127
Mon-Thurs 8am-9pm
Fri 8am-5pm
Sat noon-5pm
Sun 1pm-7pm
IU Northwest IT Support Center

Chat and phone support available 24x7; walk-in hours listed

Chat: http://ithelplive.iu.edu
Phone: 219-981-4357
Email: iunhelp@iun.edu
Online: Request IT Service
Hawthorn Hall 108
Mon-Thurs 7:30am-7:30pm
Fri 7:30am-5pm
IUPUC Information Technology

Phone support available 24x7

Phone: 812-375-7555
Email: techwork@iupuc.edu
IT Office, Room 1511
Mon-Thurs 8am-6:15pm
Tue 8am-8:15pm
Wed 8am-8pm
Thurs 8am-8:15pm
Fri 8am-5pm
IU South Bend IT Support Center

Phone support available 24x7

Phone: 574-520-5555
Email: helpdesk@iusb.edu
Wiekamp Hall (DW) 1245
Mon-Thurs 8am-7:30pm
Fri 8am-5pm
IU Southeast Technology Services

Phone support available 24x7

Phone: 812-941-2447
Email: helpdesk@ius.edu
Online: Get Help via Web Form
Support Center Front Desk, US 212A
Mon-Thurs 8am-8pm
Fri 8am-5pm
  Labs  
  UC-South 100
Mon-Thurs 8am-10pm
Fri 8am-6pm
Sat 9am-6pm
Sun 1pm-10pm
  Crestview Hall 112 Mon-Thurs 8am-10pm

Support

How do we know?

Looking for part-time employment?

See UITS Support Center job opportunities at IUB and IUPUI