Tech Support

Indiana University offers computer help in many different formats. Search for answers and solutions using the IU Knowledge Base, or contact the UITS Support Center directly for assistance via chat, phone, email, or walk-up. See below for campus-specific support details.

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Contact your campus IT Support Center

On this page:

Overview

The UITS Support Center provides IT support to all IU campuses. So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question.

Note:
The hours listed below for walk-in support locations are for periods when classes are in session. Walk-in support hours during campus breaks and between semesters may vary.

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Bloomington

Contact

Phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

Chat: https://ithelplive.iu.edu/
Phone: 812-855-6789
Email: ithelp@iu.edu
Online: Knowledge Base

Walk-in support

Note:
Appointments are required for entry at the Learning Commons. Visit Make an Appointment - IU Libraries to make an appointment with a walk-in consultant for the Support Center.

In the Learning Commons at Herman B Wells Library, walk-in support is available by appointment during the following hours:

  • Hours through January 30:
    • Monday-Friday: 8am-4pm
    • Saturday-Sunday: Closed
  • Hours beginning January 31:
    • Monday-Thursday: 8am-9pm
    • Friday: 8am-5pm
    • Saturday: Closed
    • Sunday: 1-9pm
Note:
The above hours only reflect walk-in support availability, not the hours that the building is open. For up-to-date information about Wells Library hours and closures, see Library COVID-19 Updates.

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IUPUI

Contact

Phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

Chat: https://ithelplive.iu.edu/
Phone: 317-274-4357
Email: ithelp@iu.edu
Online: Knowledge Base

Walk-in support

Walk-in support is available at ICTC 126 and the Campus Center Information Desk.

ICTC 126

  • Monday-Thursday: 8am-7pm
  • Friday: 8am-5pm
  • Saturday: 9am-3pm
  • Sunday: Noon-4pm

Campus Center Information Desk

  • Monday-Friday: 10am-4pm
  • Saturday-Sunday: Closed

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IU East

Contact

Phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

IU East Help Desk
Phone: 765-973-8375
Email: iueitsup@iue.edu

Walk-in support

Walk-in support is available at Hayes Hall 169:

  • Monday-Thursday: 8am-7pm
  • Friday: 8am-5pm
  • Saturday-Sunday: Closed

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IU Kokomo

Contact

Phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

IU Kokomo Help Desk
Chat: https://ithelplive.iu.edu/
Phone: 765-455-9315
Email: kohelp@iu.edu

Walk-in support

Walk-in support is available at Library (KA) 127:

  • Hours through January 19: Remote support only
  • Hours beginning January 20:
    • Monday-Thursday: 8am-8pm
    • Friday: 8am-5pm
    • Saturday: Noon-5pm
    • Sunday: 1-7pm

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IU Northwest

Contact

Phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

IU Northwest IT Support Center
Chat: https://ithelplive.iu.edu/
Phone: 219-981-4357
Email: iunhelp@iun.edu
Online: Request IT Service

Walk-in support

Walk-in support is available at Hawthorn Hall 108:

  • Monday-Thursday: 8am-3pm
  • Friday: 8am-1pm
  • Saturday-Sunday: Closed

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IU South Bend

Contact

Phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

IU South Bend IT Support Center
Phone: 574-520-5555
Email: helpdesk@iusb.edu

Walk-in support

Walk-in support is available by appointment only at Education & Arts (EA) 1109. Call or email to schedule an appointment:

  • Monday-Thursday: 8am-6pm (phones answered until 7pm)
  • Friday: 8am-5pm
  • Saturday-Sunday: Closed

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IU Southeast

Contact

Phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

IU Southeast Technology Services
Phone: 812-941-2447
Email: helpdesk@ius.edu
Online: Get Help via Web Form

Walk-in support

Walk-in support is available at the Support Center Front Desk, US 212:

  • Monday-Friday: 8am-5pm
  • Saturday-Sunday: Closed

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IUPUC

Contact

Phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.

IUPUC Information Technology
Phone: 812-375-7555
Email: techwork@iupuc.edu

Walk-in support

Walk-in support is available at Learning Center (LC) 1507:

  • Monday-Thursday: 8am-5pm
  • Friday: By appointment only; to schedule an appointment, contact techwork@iupuc.edu
  • Saturday-Sunday: Closed

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IU Fort Wayne

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Related documents

Locations of CrimsonCard offices on each IU campus IT help options About the UITS Intranet Where to get computer hardware repaired

IT Notices

No notices found

Support

Looking for part-time employment?

See UITS Support Center job opportunities at IUB and IUPUI