I encourage IU community members to become acquainted with the people, ideas, and initiatives that frame your information technology environment. You are our most important partners as we strive to explore new technologies and balance innovation, with attention to service, quality, and stewardship. We invite and welcome your engagement and feedback.
Read Rob Lowden’s bioA message from Rob Lowden, IU's Vice President for Information Technology and CIO
UITS divisions
UITS is divided into eight divisions that work together to sustain technology resources and support users throughout Indiana University.
Client Technology Support
Provides concierge-style IT support and endpoint management, enabling teaching, research, and service, for thousands of IU faculty and staff
Enterprise Support Services
Provides front-line and tier 2 support services for students, faculty, and staff; training; web hosting; and more
Enterprise Systems
Creates, maintains, and supports large-scale software applications and services, sites, tools, and their underlying infrastructure
Institutional Analytics
Provides greater efficiencies in reporting, assessment, institutional effectiveness and analytic capabilities for all IU campuses
Learning Technologies
Focuses on using technology to improve the classroom experience and learning processes for students and faculty
Networks
Directs advanced networking engineering services for the university and manages international and other outward-facing network initiatives
Research Technologies
Develops and supports technological innovation in research to open new possibilities for discovery and productivity
Regional Campuses
IT leadership and technology staff of the regional campuses
Units also serving UITS
These units report to the main IU Finance, Human Resources, and Communication and Marketing offices, but have staff dedicated to supporting UITS and OVPIT.
Finance Office
Provides financial planning, budget administration, accounting, and more for all units within UITS and OVPIT
Human Resources
Develops strategies, programs, and services to ensure the availability of highly-motivated, well-trained, and results-oriented technology support professionals
IT Communications Office
Works as a strategic partner with UITS departments to build awareness of IT resources in the IU community, manage UITS events, and tell the stories of IT at IU