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Services

Hardware

Find the hardware you need to secure and support information and assets for your work or education at Indiana University. Consult our experts for your academic, administrative, or research hardware needs.
Big Red 200 supercomputer in IU's data center

Find the hardware you need

  • IU Computer Guide

    Explore all the exclusive hardware deals available across Indiana University. Find hardware by vendor or by monitoring system and learn about minimum requirements for hardware.

  • IU Data Centers

    Explore the various options UITS offers to host departmentally managed IT services and departmentally owned IT hardware within the Data Center.

Introducing Data Center Operations

Data Center Operations (DCOPS) at IU manages all university data centers that enable critical technology and applications. DCOPS also works closely with Support Centers and Network Operations Centers to swiftly respond to outages and support requests.

Contact the DCOPS Team

Need help or general information about the Data Centers at IUB and IUPUI? Have a comment or question about the Change Management process or DCOPS?
 
Contact us

Services

DCOPS uses WhatsUp Gold for constant monitoring of systems, servers, and infrastructure. Those eager to utilize these services must submit an equipment monitoring request.

Policies

Look through our various policies, guidelines, and standards to learn more about DCOPS.

Resources

Check out our resources on Data Center classifications, enterprise pod specifications, our knowledge base, and more.

 

 

Request space, access, or other resources

  • Request Data Center Access

    The Indiana University Data Center provides a well-secured environment for housing IU's valuable information and information technology assets.

  • Request Data Center Space

    Departments can lease physical space for their servers in the Enterprise Pod of the IU Bloomington Data Center or in the ICTC Data Center at IUPUI.

  • Request System Changes

    Modifying/upgrading operating systems, software, applications, and network services can introduce security vulnerabilities.

  • Request Data Center Services

    For immediate assistance with emergencies or production outages, call IU Data Center Operations at (812) 855-9910.

  • Request Equipment Monitoring

    Data Center Operations utilizes WhatsUp Gold by Ipswitch Inc. for constant monitoring of systems, servers, and infrastructure.

  • Request ABS Job Change

    The deadline to receive a weekly (Thursday) Automated Batch Scheduler move request is noon on Wednesday.

  • Request ABS Job Change (Lite)

    This request is designed for Automated Batch Scheduler file moves only.

  • Request ABS Access

    Establish read-only access and initiate an Automated Batch Scheduler training session offered by Production Services for full access to the ABS systems.

  • Request ABS Red Schedule

    If your Automated Batch Scheduler Red Schedule is to run on the nightly batch schedule, please submit your request by 2pm.

  • Request ABS J2EE Scheduling

    The deadline to receive a weekly (Thursday) Automated Batch Scheduler J2EE move request is noon on Wednesday.

  • Request New Batch Password File

    Please note this requires two days prior notice.

  • Request DS Call Change

    For immediate assistance with emergencies, call IU Data Center Operations at (812) 855-9910.

Get in touch with Data Center Operations

  • Our locations

    IUB Data Center
    IU Data Center
    2750 East Discovery Parkway
    Bloomington, IN 47408
    (812) 855-9910

    IUPUI Data Center
    Informatics & Communications Technology Complex
    535 W Michigan Street
    Indianapolis, IN 46202
    (317) 278-0278

  • Scheduling services

    Footprints Submissions: 
    prodsvcs@indiana.edu

    After 5pm and weekends contact Operations at: 
    (812) 855-9910

Find the help you need

Support staff at UITS are here to help you succeed with IU-provided hardware.