Patrick Phillips is the Associate Vice President for Enterprise IT Support at Indiana University. In this role, he leads unified, enterprise-wide IT support and endpoint management across IU’s Bloomington and Indianapolis campuses, as well as regional campuses and academic health centers throughout the state. His division supports more than 50,000 devices used by IU faculty and staff, delivering strategic, high-touch support across a complex technology landscape.

Phillips oversees multiple key units within Enterprise IT Support, including Executive and Internal Technology Support, Health Technology Support, and Academic Technology Support, which provides comprehensive IT support for all academic units at Bloomington and Indianapolis. His focus is on operational excellence, workforce optimization, and leveraging automation, AI, and advanced tools to enhance user experience and support outcomes.

Previously, Phillips served as Director of Health Technology Support (HTS), where he led the strategic expansion of HTS to support all Health Sciences schools at IU. This included providing IT services across eight IU School of Medicine regional campuses and partnering with affiliated health organizations to deliver concierge IT support, infrastructure services, systems administration, and cloud technologies.

Phillips began his career at IU in 2002 as a Student Technology Center consultant while earning his bachelor’s degree from the Luddy School of Informatics, Computing, and Engineering. He also holds a Master of Public Affairs from the O’Neill School of Public and Environmental Affairs. With over 20 years of experience in IT roles across UITS and the IU School of Medicine, he brings deep institutional knowledge and a collaborative, service-first mindset to his leadership.