FY 2023–24
All rates shown apply to internal Indiana University clients only. Questions about rates and rate changes should be directed to uitsfin@indiana.edu.
UITS rates for direct-bill services
UITS Communications Services
Basic Bundle Services
No monthly charge for these services. Installation charges apply to new service requests and will be billed by UITS.
UniCom (Lync) Enterprise Voice
Establish new service
| USB Headset (wired) | $52 + labor |
| USB Telephone | $95 + labor |
| USB Headset (wireless Evolve 65) | $128 + labor |
| USB Headset (wireless Plantronics SAVI-8240M-UC) | $162 + labor |
UniCom (Lync) Additional hardware devices
Customer pick-up only
| USB Headset (wired) | $52 |
| USB Telephone | $95 |
| USB Headset (wireless Evolve 65) | $128 |
| USB Headset (wireless Plantronics SAVI-8240M-UC) | $162 |
Unicom (Lync) New Number
| No equipment | $29 |
FAX Telephone Line
| New telephone line at customer location | $132 |
| Conversion from existing FAX line to FAX service | |
| New FAX line using hosted FAX service | $29 |
Data Circuits
| 2 Wire Data Circuits | Installation charges for time and materials |
| 4 Wire Data Circuits | Installation charges for time and materials |
Telephone Repair
Charges may be applicable for lost, stolen, vandalized and customer-provided equipment
Long Distance (Domestic LD included in Basic Bundle)
Anywhere in the United States 24 hours a day, 7 days a week
A La Carte Services (billed by UITS)
| Voice/Data Jack | $115/hour plus materials |
PureConnect (powered by CIC)
| Contact Center/Attendant | $80.75/month |
| Workgroup | $45.75/month |
| Basic Station Licenses (BSL) | $4.92/month |
| Contact Center Level 1/Media 1 | $7.67/month |
| Contact Center Level 2/Media 2 | $15.83/month |
| Contact Center Level 3/Media 3 | $21.67/month |
| Recording | $5.22/month |
| Reporting | $8.51/month |
International Long Distance, Long Distance Calling Cards, Toll Free Inbound Service
Call (812) 855-2111, option 2 for rates
Cellular equipment
Call (812) 855-2111, option 2 for rates
Paging
IPN Alpha, IPN Numeric, American Messaging Alpha and Numeric. Price includes insurance.
| Alpha | $5.83/month |
| Numeric | $3.21/month |
Intelligent Infrastructure Services
Virtual System Rental
II-Enterprise - Standard Virtual System
| Each CPU | $45/vCPU/year |
| Each GB of Memory | $15/GB/year |
Disk Storage
| Fiber Channel Attached Disk (SAN) Available to Virtual System Rentals only | $0.53/GB/year |
Data Backup
| Data retention charge for storing Available to Virtual System Rentals only | $0.21/GB/year |
Server Co-location
| Enterprise Pod | $4,908/year |
| Research Pod | $3,132/year |
IU Internal Research Technologies Services
Colocation Pricing - System Administration Services and Hardware
| Co-Location Colocation Service build plus non-standard services with customer-driven software requirements. System administrator supported. Customer has exclusive access to the node(s). Guaranteed four-year lifespan. | |
| System Administration Services and Technical Support Fee (3 hours/month for 1-3 servers, 6 hours/month for 4-6 servers, etc.) | $80 / hr |
One-time Capital Purchase
| The High Performance Systems group will assist with configuring and quoting a capital purchase to satisfy your Colocation Service requirements. Please send email to hps-admin@iu.edu for more information. |
Other system administration
| Replicated Research Storage (Geode Project Space) | $0.20 GB/year |
| Slate Project Space | $5.12 TB/month for space beyond 15TB |
| Scholarly Data Archive Storage | $0.02/GB/yr |
Research Technologies Consulting Rates
| High Performance Application Optimization | $84/hour |
| National Center for Genome Analysis Support | $84/hour |
| Biomedical Applications Development | $84/hour |
| Computational Grid Development | $84/hour |
| Stat/Math Center Consulting | $84/hour |
| Geographical Information Systems (GIS) Support | $84/hour |
| Advanced Visualization Lab (AVL) Support | $84/hour |
Other Services
Rates for the following UITS services will be made available through other bulletins. You may secure rates by contacting the managers or centers for each service as follows:
| Biomedical and Health Research Services | Joe Butler | 812-855-4361 | jfbutler@iu.edu |
| Classroom Technology Services | Mark Russell | 317-274-2017 | marusse@iu.edu |
| Education Certification (EdCert) | IT Community Partnerships | 812-856-8487 | talk2uits@iu.edu |
| IT Training workshops & services | UITS IT Training | 812-855-7383 317-274-7383 | ittraining@iu.edu |
| Research Technologies Consulting Rates | Scott Michael | 812-856-0197 | scamicha@iu.edu |
| Server Co-Location Agreement | Jamie Mobley | 812-855-8968 | jpmobley@iu.edu |
| UITS Communications Services | UITS CPI | 812-856-2287 | telecom@iu.edu |