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SERVICES

Health technology services

If you work in IU Health Sciences or you are a health sciences undergraduate or graduate student, you have access to IT support and services through UITS Health Technology Services (HTS). Whether you need assistance with basic troubleshooting, hardware purchases, A/V set-ups, or more advanced technical challenges, HTS is ready to help.
Student using lab equipment during class in a biomedical engineering lab on IUPUI campus.

Overview of technology services for IU Health Sciences

The Health Technology Services team delivers a wide range of IT support and services for physicians, researchers, health care teams, faculty members, and IU health sciences staff.

Get technology help within IU Health Sciences

Hardware and software support

In addition to helping with everyday application and system challenges, hardware set-up, and repairs and upgrades, the Health Technology Services team can assist you with IT equipment moves, asset inventory management, device procurement and deployment, and life cycle management. For office and classroom IT support, HTS offers:
  • A/V project consultation, implementation, and support
  • Peripherals
  • Printer installation/configuration
  • Software installation/configuration
  • Video recording and streaming

IT systems support

Your department can find more efficiency and operate more smoothly with HTS IT systems support. We handle server requirements gathering and documentation, server configuration and deployment, and standard operating system deployment through a variety of HTS-managed tools. We also facilitate vendor, inventory, project, and data management.
Additionally, HTS provides:
  • Change management and issue tracking
  • Cloud services evaluation and implementation
  • Database administration and support
  • Looking for an easy way to access IU apps and accounts? Search One.IU.edu.