What we do
TechSelect assists with the technological needs of any Indiana University department, academic program, or research center. Among our many clients are the Kelley School of Business and the O’Neill School of Public and Environmental Affairs.
Mission
TechSelect (formerly HelpNet) exists to ensure a motivated and cooperative support staff to assist in the technological needs of individuals, academic programs, research centers and institutes, auxiliary units, and external public and private agencies supporting the goals of IU.
Services
We provide a wide range of services under one umbrella. Read on to learn about the comprehensive departmental support you’ll receive.
- Equipment purchasing
- IT personnel human resources coordination
- IT personnel management
- IT personnel payroll
- Project management
- Desktop and mobile device support
- On-site “desk-side” issue resolution
- Remote support for immediate troubleshooting
- Full equipment life cycle and inventory reporting
- Hardware and software recommendations/purchasing
- Conference room recommendations and support
- Unicom (phone) upgrades and troubleshooting
- Endpoint (laptop, desktop) secure protection, encryption
- Endpoint security patches/updates
- Endpoint Zero-day vulnerability threat protection
- Private and exclusive file storage on IU-protected property
- Critical data file storage (CDI)
- Business continuity/disaster recovery IT planning
- Use of IU IT policy–aligned best practices with documentation
- Experts in security and IU compliance requirements
115 Number of supported departments
33 Years in operation
Contact us
Email: techselect@iu.edu
IU Bloomington: 812-856-3097
IUPUI: 317-274-3087
Our hours
Mon–Thu: 8am–5pm
Fri: 8am–4pm
Getting started
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Find us in Bloomington
Get directions to the CIB
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Find us at IUPUI
Get directions to the ICTC
Find the help you need
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Search for information about any UITS service on the Knowledge Base.
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Looking for an easy way to access IU apps and accounts? Search One.IU.edu.
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Get help or general information about UITS services.