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IT Education & Community Support

Contract services through TechSelect

Our goal is to provide the best possible IT experience through people-focused support.
TechSelect staff member working with client

What we do

TechSelect assists with the technological needs of any Indiana University department, academic program, or research center. Among our many clients are the Kelley School of Business and the O’Neill School of Public and Environmental Affairs. 

Mission

TechSelect (formerly HelpNet) exists to ensure a motivated and cooperative support staff to assist in the technological needs of individuals, academic programs, research centers and institutes, auxiliary units, and external public and private agencies supporting the goals of IU.

Services

We provide a wide range of services under one umbrella. Read on to learn about the comprehensive departmental support you’ll receive.



  • Equipment purchasing
  • IT personnel human resources coordination
  • IT personnel management
  • IT personnel payroll
  • Project management

  • Desktop and mobile device support
  • On-site “desk-side” issue resolution
  • Remote support for immediate troubleshooting
  • Full equipment life cycle and inventory reporting
  • Hardware and software recommendations/purchasing
  • Conference room recommendations and support
  • Unicom (phone) upgrades and troubleshooting

  • Endpoint (laptop, desktop) secure protection, encryption
  • Endpoint security patches/updates
  • Endpoint Zero-day vulnerability threat protection
  • Private and exclusive file storage on IU-protected property
  • Critical data file storage (CDI)
  • Business continuity/disaster recovery IT planning
  • Use of IU IT policy–aligned best practices with documentation
  • Experts in security and IU compliance requirements

115 Number of supported departments

33 Years in operation

Contact us

Email: techselect@iu.edu
IU Bloomington: 812-856-3097
IUPUI: 317-274-3087

Our hours
Mon–Thu: 8am–5pm
Fri: 8am–4pm

Getting started

If you’re interested in learning more about our services or in becoming a client, please contact our group manager, Joe Husk.
 
Email our group manager

Find the help you need

Have specific technology questions? We're here to help.