Effectively managing and supporting IT endpoints (computers and devices) is a strategic priority for the university as it continually seeks to harden its cyberthreat surface area. The Client Technology Support (CTS) division provides concierge-style IT support and endpoint management, enabling teaching, research, and service, for thousands of faculty and staff across the institution.
Serving Indiana University and beyond
Associate Vice President, Client Technology Support
Patrick Phillips is responsible for onsite IT support and endpoint device management on the Bloomington and Indianapolis campuses and the academic health centers around the state. This includes more than 100,000 computers and devices used by IU faculty and staff.
Units within Client Technology Support
Academic Technology Support
Led by Elizabeth Harris
Provides highly personalized IT support to all schools and units with academic programs in Bloomington and Indianapolis.
Executive and Internal Technology Support (EITS)
Led by Kevin Levingston
Manages multi-campus 24/7/365 IT support for IU executives and their representatives as well as technical support for IUB and IUPUI UITS staff.
Health Technology Services
Led by Shannon McDaniel
Delivers a wide range of IT support and services for physicians, researchers, health care teams, faculty members, and IU health sciences staff.
Led by Mike Bennett
TechSelect provides client IT support for any Indiana University department, academic program, or research center under contract. TechSelect provides this service under a cost-recovery model.
Get to know CTS
Learn more about the services and initiatives that make up Client Technology Support at IU.